Housing Manager in Staten Island, New York at People s Path Inc

NOW HIRING: HOUSING Manager – SHELTER SERVICES
Organization: People’s Path Inc.
Job Title: Housing Manager – Shelter Services
Department: Housing / Shelter Operations
Employment Type: Full-Time
Location: Brooklyn, NY
Reports To: DSS/ Shelter Program Director
About People’s Path Inc.
People’s Path Inc. is seeking a motivated, organized, and experienced Housing Specialist to assist individuals and families experiencing homelessness in securing permanent housing. The ideal candidate will have knowledge of NYC shelter operations, housing resources, housing placement procedures, and required documentation and compliance standards.
Position Summary
The Housing Manager is responsible for identifying housing opportunities, assisting residents with housing applications, coordinating placements, and addressing barriers to permanent housing. This position works closely with caseworkers, housing management, landlords, government agencies, and community partners to support successful housing outcomes and ensure compliance with applicable program requirements.
Key Responsibilities
Housing Search and Placement
• Identify affordable housing, supportive housing, and rental assistance opportunities for shelter residents.
• Assist clients with housing applications, eligibility requirements, and required documentation.
• Coordinate apartment viewings, landlord communication, referrals, and move-in arrangements.
• Track housing applications, placement progress, and pending approvals.
• Work with caseworkers to address barriers and support timely housing placements.
Documentation and Compliance
• Maintain accurate housing records and update CARES and other required systems.
• Be proficient in HOMES, CAPS, and CURRENT as required by program procedures.
• Monitor deadlines, referrals, applications, and housing placement documentation.
• Prepare reports and maintain records in accordance with agency and applicable regulatory requirements.
Collaboration and Communication
• Coordinate with DHS, DSS, HRA, landlords, housing providers, and community agencies as applicable.
• Collaborate with caseworkers and shelter management to support residents’ housing goals.
• Participate in case conferences, staff meetings, trainings, and compliance reviews.
• Maintain confidentiality and follow agency policies and professional standards.
Required Qualifications
• Minimum of 3 years of relevant experience working in the shelter field.
• Minimum of 3 years of experience working with HOMES, CAPS, CURRENT, and CARES, including documentation and compliance tracking.
• Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or a related field, or equivalent experience where permitted.
• Knowledge of NYC housing resources, shelter operations, and social service systems.
• Proficiency in CARES, Microsoft Office, and electronic case management systems.
• Strong communication, organizational, problem-solving, and follow-up skills.
• Ability to manage multiple housing cases in a fast-paced, deadline-driven environment.
• Experience with permanent housing placements, supportive housing, and rental assistance programs.
• Familiarity with PASSPort, DHS CARES workflows, and compliance reporting.
• Experience working with individuals and families experiencing homelessness.
• Bilingual skills preferred.
Core Competencies
• Housing search and placement coordination.
• Client advocacy and engagement.
• Documentation accuracy and compliance.
• Communication and relationship building.
• Time management and organization.
• Problem-solving and teamwork.
• Confidentiality and professional ethics.
People’s Path Inc. is an equal opportunity employer.
Join People’s Path Inc. and help individuals and families transition from shelter to safe, stable, and permanent housing.