Program Coordinator in Lancaster, Massachusetts at RFK Community Alliance

About the Role:

The Program Coordinator will play a pivotal role in the successful planning, execution, and evaluation of various organizational programs in Lancaster, MA. This position is responsible for coordinating all aspects of program activities to ensure they meet established goals and deliver value to stakeholders. The coordinator will serve as a liaison between different departments, participants, and external partners to facilitate smooth communication and collaboration. By managing schedules, resources, and documentation, the Program Coordinator ensures that programs run efficiently and effectively. Ultimately, this role contributes to the organization's mission by supporting program growth and continuous improvement through detailed oversight and proactive problem-solving.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Social Sciences, or a related field.
• At least 2 years of experience in program coordination, project management, or a similar role.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software.

Preferred Qualifications:

• Experience working in a nonprofit, educational, or community-based organization.
• Certification in Project Management (e.g., PMP, CAPM) or Program Coordination.
• Familiarity with data analysis and reporting tools such as Tableau or Power BI.
• Ability to manage multiple programs simultaneously in a fast-paced environment.
• Knowledge of grant writing and funding processes.

Responsibilities:

• Develop and maintain detailed program schedules, timelines, and budgets to ensure timely and cost-effective delivery of program objectives.
• Coordinate communication among internal teams, external partners, and program participants to facilitate collaboration and information sharing.
• Monitor program progress and performance metrics, preparing regular reports and updates for management and stakeholders.
• Organize and support program events, meetings, and training sessions, including logistics, materials preparation, and participant engagement.
• Identify potential risks and issues within programs and work proactively to implement solutions or escalate concerns as appropriate.

Who We Are

RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.

How We Promote Equity, Cultivate Leaders, and Grow Together
At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.

Why You’ll Love Us
In addition to being a part of a supportive team, we offer amazing employee benefits, including:

•Health Insurance
•Dental Insurance
•Vision Insurance
•Generous paid time off
•Holiday Pay
•Educational Assistance
•Employer paid life insurance
•Employer paid Short- & Long-Term Disability
•Retirement Plan with generous employer match
•Tuition Reimbursement
•Comprehensive Employee Assistance Program

RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA