Transporter in Spring, Texas at Doglab TX LLC

Purpose

The Transporter is responsible for the safe, efficient transportation of dogs while delivering a professional, confidence-building client interaction. This role serves as a direct extension of the Dog Lab Texas brand, reinforcing trust at the client’s home and during every handoff.

Core Responsibilities

• Safely transport dogs between client locations and operational facilities
• Follow all loading, unloading, and handling protocols to ensure safety at all times
• Maintain full physical control of dogs during all transitions and movements
• Ensure all collars, leashes, and restraints are secure prior to movement
• Maintain clean, organized, and properly equipped vehicles for transport
• Inspect vehicles daily to ensure safety, cleanliness, and readiness
• Coordinate transport schedules with the Kennel Manager and Operations Manager
• Communicate proactively regarding delays, issues, or changes in schedule
• Interact professionally with clients during pick-up and drop-off
• Represent the company through appearance, communication, and behavior
• Reinforce client confidence through calm, controlled handling of dogs
• Confirm client instructions and special considerations prior to transport
• Follow all driving laws and company safety standards without exception
• Maintain required insurance and documentation for driving responsibilities
• Report any incidents, safety concerns, or vehicle issues immediately
• Assist with light operational support tasks when not actively transporting

Performance & Quality Standards

All transport is completed safely with no incidents. Clients experience professional, high-confidence interactions. Schedules are met consistently. No breakdowns in communication or handling.

Top Competencies

• Safe driving practices
• Professional communication
• Situational awareness
• Reliability
• Animal handling

Requirements

• A valid driver’s license and a clean driving record. You’ll need to pass a motor vehicle record (MVR) check and meet our insurance requirements.
• Dependability and strong driving availability, including [weekends / early mornings / evenings as needed]
• The ability to handle dogs of all sizes safely and lift up to 25 lbs
• Professional communication skills and a client-friendly presence
• A plus: experience handling dogs, or a background in animal care, delivery, rideshare or another customer-facing driving role

Working Conditions & Requirements

Frequent driving, exposure to outdoor conditions, and handling animals in varied environments.

Physical and Mental Requirements

Must have sufficient mobility to visit property sites that may feature rough terrain and to work outdoors in unfavorable weather conditions. Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down on steps. Must be able to lift up to 50-pounds. The position requires considerable concentration, creativity and ability to manage time effectively. The position is subject to stress caused by a changing public environment, mandatory deadlines and heavy workload. Requires the ability to ask questions that will bring forth the information needed to make sound decisions.