Branch Manager in Tukwila, Washington at Penhall Company

The Branch Manager leads the daily operations of their assigned branch. This role ensures the delivery of exceptional customer service, achievement of sales and productivity goals, and the development of strong business relationships within the community. The Branch Manager has full P&L responsibility and plays a key role in driving business growth and employee development. This is a full-time position, with a competitive salary, an incentive/bonus plan and comprehensive benefits offered.

Duties and Responsibilities

• Develop and implement strategic plans to drive growth within the local market.
• Identify and pursue new business opportunities and partnerships to increase market share through our service, large project, and advanced services lines.
• Champion and coordination of the internal initiation phase of the project life cycle.
• Lead initiatives to enhance Penhall Company’s brand awareness and reputation in the community.
• Full P&L responsibility, including budgeting, forecasting, and financial reporting.
• Analyze financial performance and implement strategies to maximize profitability and cost-efficiency.
• Ensure branch operations are aligned with company financial objectives and guidelines.
• Lead, mentor, and develop employees with a focus on safety, training, skill enhancement, and career progression.
• Create a positive, engaging workplace culture that encourages teamwork and high performance.
• Exhibit strong emotional intelligence to effectively manage, motivate, and inspire the branch team.
• Build and maintain relationships with key customers, suppliers, and community partners.
• Act as the face of Penhall Company in the market, engaging in community events, trade shows, and networking opportunities.
• Ensure customer satisfaction by delivering quality service and addressing customer needs promptly.
• Collaborate with regional leadership, business development, safety, and operational teams to align branch activities with company goals.
• Promote a culture of teamwork within the branch and across the organization, leveraging internal resources to meet business objectives.
• Conduct regular staff meetings to clearly communicate goals and objectives.
• Provide guidance and leadership to enable staff to meet these goals.
• Commits to regular job-site visits and completes required documentation.
• Identify training needs and opportunities for staff development.
• Develop and implement plans to meet those needs.
• Perform other related duties as assigned by the manager.

Essential Core Competencies:

• Strategic Thinking: Ability to set long-term objectives and create actionable plans for market growth.
• Financial Acumen: Strong understanding of P&L management, budgeting, and financial analysis to make informed decisions.
• People Orientation: Commitment to employee development, engagement, and fostering a positive work environment.
• Servant Leadership: Prioritizing the growth, development, and well-being of employees and team members to foster a collaborative, empowered, and highly motivated workforce..
• Emotional Intelligence: High EQ with the ability to manage relationships, navigate challenges, and resolve conflicts effectively.
• Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
• Results Orientation: Consistent focus on achieving desired outcomes and delivering high-quality performance. It involves setting clear goals, prioritizing tasks, and taking accountability for reaching specific, measurable results.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Safety Focused: Adhering to safety protocols by fostering a culture that prioritizes the well-being of employees, customers, and the community.

Need to Have and Nice to Have

• Associate's degree or equivalent industry-related experience required. Bachelor’s degree in construction management, engineering, or business is highly preferred
• OSHA 30-Hour Construction certification
• 4-5+ years of construction management or field operations experience
• Must have knowledge and experience in financial forecasting, contract negotiation, and construction scheduling
• Solid understanding of construction contract documents, specifications, change order processes, and subcontract management
• Demonstrated experience overseeing multiple simultaneous projects including full budget and P&L accountability
• Proven ability to lead and develop high-performing teams, including Superintendents, Sales/Business Developers, and field crews in a fast-paced construction environment
• Exceptional communication, negotiation, and problem-solving skills with the ability to engage effectively with clients, ownership, field teams, and subcontractors
• Proficiency in construction project management software and Microsoft Office Suite, including advanced Excel skills and financial dashboards
• Valid state driver's license; ability to meet DOT requirements and maintain a satisfactory driving record

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Ability to walk, stand, stoop, bend, kneel, and climb for extended periods during site visits and field inspections
• Ability to drive long distances and navigate active construction job sites in varied terrain and weather conditions
• Frequent lifting, pushing, and pulling of equipment and materials as needed
• Clear vision and physical dexterity required for equipment handling, plan reading, and site inspections

Employer Disclosure Statement

The above statements and job description is not intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties and tasks. Other similar or additional duties are performed as signed.

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