Product Specialist, evertz.io in Burlington, Ontario at Evertz Microsystems Limited

Evertz.io is redefining how media organizations manage and distribute content in the cloud. Our platform delivers scalable, flexible, and cost-efficient solutions for both file-based and live workflows across the Media and Entertainment industry — helping broadcasters and content owners move their operations to the cloud with confidence. We're building the next generation of content management and distribution systems, combining deep video expertise with modern cloud-native infrastructure, and everything we build is shaped by the real-world needs of the customers who rely on it.

As a Product Specialist, you'll be the technical bridge between our customers, product design, engineering, and operations - working hands-on with configuration, deployment, and cloud infrastructure to make sure evertz.io delivers for the media organizations that depend on it.

At its heart, this role is about helping customers get the most out of evertz.io. You'll partner with media organizations to understand their needs, design and stand up solutions that fit, and make sure those solutions actually deliver in production. The work is hands-on with cloud and broadcast technology, but it's driven by customer success - turning what a customer needs into something that works for them. It's a great fit for someone who likes working directly with customers and solving the business and technical challenges that come with it.

Responsibilities:

• Configure, deploy, and validate evertz.io environments and AWS infrastructure for customer deployments and evaluations.
• Lead and support customer proof-of-concepts, demonstrations, and technical evaluations - turning what customers need into working configurations.
• Work directly with customers to understand their operational workflows and translate them into clear technical requirements and configurations.
• Collaborate with engineering, product, and SRE teams to define and refine platform capabilities, bringing customer feedback and field experience back into the product.
• Develop and maintain configuration templates, scripts, and documentation that make deployments repeatable and customer-ready.
• Act as a voice of the customer in collaborative meetings with Engineering, aligning priorities, architecture, and ongoing initiatives.
• Provide feedback on usability, deployment flows, and performance, grounded in how customers actually use the platform.
• Contribute to continuous improvement of platform scalability and automation.

Requirements:

• Strong understanding of AWS services including EC2, VPCs, S3, Lambda, Step Functions, DynamoDB, CloudFormation, and CloudWatch.
• Experience with broadcast technology — including video, audio, OTT platforms, and live production workflows — is an asset.
• Experience deploying and maintaining modern cloud applications or services.
• Familiarity with networking concepts, APIs, and microservice architectures.
• Hands-on experience with scripting and automation (Python, Bash, or JavaScript).
• Excellent analytical and problem-solving skills, plus the communication skills to work directly with customers and explain technical concepts clearly.
• Comfortable working in a collaborative, Agile development environment.
• Degree or diploma in Computer Science, Information Technology, or a related field (or equivalent experience).

Why Join Evertz.io

• Be part of a high-impact team driving innovation in the cloud media space, working directly with leading media organizations.
• Work with leading-edge AWS technologies and next-generation video systems.
• Opportunities for advancement into technical leadership or product architecture roles.
• Competitive compensation, benefits, and an engineering-focused culture.

What we Offer:

• Employer funded benefits program
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform
• Career Progression
• Casual Work Environment
• Social Events and Sports Teams
• Onsite Counsellor

Location: Burlington, Ontario
Hours: Monday to Friday, 40 hours per week
Vacancy: This is an existing position
Salary Range: $80,000 to $100,000 per year, based on experience

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (Controller), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controllers data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controllers and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.