Field Manager - MetroKraft Interiors in Nashville, Tennessee at Artisan Design Group, LLC

FLSA Status: Exempt

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high-quality work.

SHIFT: Hours: 6:30 am - 3:30 pm Mon-Fri

JOB SUMMARY

Manage day-to-day operations of new home inspections, installations, services, and warranties by service techs for “Superior Service” through effective professional communication, accuracy, production, and profitability while promoting teamwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist Sales, Service, Scheduling, and Installation for all field needs
• Report new home starts and progressions for applicable builders
• Verify new home measurements for applicable builders
• Subfloor Inspections
• Inspect wall tile and verify diagrams for every builder for accuracy
• Quality control and manage installs, service and warranties through ERP system
• Report stop payments, warranties and services through ERP system
• Inspect and repairs for warranties and or services
• Moisture readings
• Product delivery as needed
• Train new service techs
• Installation and product knowledge training for new hires
• ERP systems
• Monthly reports for improvement and praise

CORE COMPETENCIES

• Effective and accurate communication for your department
• Promote professional relationships with internal and external customers
• Superior Service as a standard
• Solutions-oriented for problems in the assigned area and departments

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Recruit, interview, and train new hires
• Goals for the department and individuals
• Conduct quarterly evaluations & update associate goals
• Daily tasks are balanced per area
• Exceptions for department solutions to eliminate
• Process variance pay request
• Update procedures & job descriptions for your area
• Create ways to make MetroKraft a unique place to work
• Attend seminars to enhance the departments
• Assist with department meetings
• Recruit subcontractors

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 2 years’ experience required in the flooring industry
• High School diploma
• Effective Communication
• Computer Skills
• Drivers License

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent travel to project sites and office locations
• Ability to navigate construction sites, including climbing stairs and standing for periods
• Must be able to lift to 50 pounds occasionally
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Field-based with exposure to outdoor weather conditions and active construction sites
• Occasional office work for planning, reporting, and collaboration
• May require working in hot or cold temperatures
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)

• Life Insurance

• Paid Holidays and Time Off

• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.