Quality Technician in Mauston, Wisconsin at Mastermold LLC

Are you someone who notices the details others miss? Do you enjoy figuring out why something happened—not just pointing out that something went wrong?

As a Quality Technician at MasterMold, you’ll be an important part of keeping quality at the center of our manufacturing process. This is a hands-on role where you’ll work directly with production, inspect products throughout the manufacturing process, identify defects and quality concerns, and help the team get to the root of problems before they reach our customers.

You won’t spend your entire day behind a desk reviewing reports. You’ll be out on the production floor, working alongside operators, leads, supervisors, engineers, and other members of the Quality team to understand what’s happening in real time and help drive solutions.

If you enjoy manufacturing, problem-solving, and being part of a team where your work has a visible impact, this could be a great opportunity to grow your quality career.

One of the advantages of working for a smaller manufacturing company is the opportunity to make an impact and be seen. You’re not just one person in a huge organization—you have the opportunity to work directly with different departments, learn multiple areas of the operation, and understand how the entire manufacturing process comes together.

For someone who wants to learn and grow, that exposure can be incredibly valuable. You’ll have opportunities to expand your knowledge beyond basic inspection, gain hands-on manufacturing experience, participate in problem-solving, and build relationships across production, engineering, and quality.

We value people who are willing to ask questions, learn the process, and bring ideas to the table.

• Perform inspections and testing on raw materials, in-process components, and finished products to ensure they meet established quality requirements.

• Identify defects, trends, and potential quality concerns and communicate findings to the appropriate teams.

• Work directly with production employees, leads, supervisors, and other departments to investigate quality issues and support corrective actions.

• Document inspection results and maintain accurate quality records.

• Use quality inspection tools, measurement equipment, and systems to evaluate products and track results.

• Assist with troubleshooting and root-cause investigations when quality concerns arise.

• Support the development and improvement of quality procedures, standards, and processes.

• Participate in continuous improvement activities focused on reducing defects, improving consistency, and strengthening overall product quality.

• Help reinforce quality expectations and best practices throughout the manufacturing process.

• High school diploma or equivalent.

• Previous experience in quality control, quality assurance, inspection, or a related role within a manufacturing environment.

• Familiarity with quality inspection tools, measurement techniques, and basic quality processes.

• Strong attention to detail and the ability to recognize inconsistencies or defects.

• Ability to communicate effectively and work collaboratively with employees at different levels of the organization.

• Associate degree in Quality, Manufacturing, Engineering Technology, or a related field.

• Quality-related certification or training, such as Six Sigma or ISO 9001.

• Experience with Statistical Process Control (SPC).

• Experience investigating defects, supporting root-cause analysis, or participating in corrective actions.

Attention to Detail: You notice when something doesn’t look right and take the time to understand why.

Problem-Solving: You’re comfortable investigating issues, reviewing information, and helping determine the next step.

Communication: Quality is a team effort. You can clearly communicate concerns while maintaining productive working relationships with production and other departments.

Hands-On Mindset: You’re comfortable spending time on the manufacturing floor and learning how products and processes actually work.

Curiosity: You ask questions, want to understand the process, and look for ways things can be done better.

Accountability: You understand that accurate inspections and documentation matter because quality decisions ultimately affect our customers.

At MasterMold, we believe a job should offer more than just a paycheck. In addition to the opportunity to build your skills and make a meaningful impact, employees have access to a competitive benefits package designed to support you both at work and outside of it.

Benefits may include:

• Medical, dental, and vision insurance

• Paid time off and company-paid holidays

• Retirement savings opportunities

• Company-provided and voluntary benefit options

• Training and development opportunities

• Opportunities for growth and advancement

• Hands-on experience across multiple areas of manufacturing

• The opportunity to work closely with leadership and other departments in a smaller-company environment where your contributions are visible

Specific benefit eligibility and plan details will be discussed during the hiring process.

Quality at MasterMold isn't simply about finding defects—it's about understanding the process, preventing problems, and helping the operation improve.

If you're looking for a role where you can learn, contribute, build your manufacturing knowledge, and see the impact of your work, we'd like to hear from you.