Inbound Associate in Madison, Wisconsin at Full Compass Systems LTD

Love what you do. Support the pros behind the shows!

Full Compass Systems is a family-owned business with nearly 50 years of building strong relationships with both employees and customers. We are a one stop shop for audio, video, lighting, and musical equipment, serving organizations of all sizes from Fortune 100 companies to local startups and everything in between.

Our benefits Include:

• On-site restaurant
• Volunteer Time Off
• Paid Time Off
• Health/Dental/Vision Insurance
• 401(k)

This is a full-time position with the hours being Monday: 7:30am – 6:00pm, Tuesday: 7:30am – 5:00pm, and Wednesday – Friday: 7:30am – 3:00pm.

Position Summary

Primarily responsible for completing activities within the Distribution Center Inbound functional areas (inventory receiving and stocking). Inbound duties entail Parcel Receiving, Freight Receiving, Small Parts Receiving, and Put Away. Secondary responsibilities include assisting with Outbound duties (Picking, Small Parcel Shipping, Freight Shipping, Customer Service, and Pickup Counter) when primary duties have been completed. Emphasis is placed on supporting positive Same Day Service outcomes through meeting established attendance, safety, accuracy, and production standards.

Essential Job Responsibilities

• Unload trailers for parcel and freight deliveries. Route and group shipments as appropriate to maintain organization.
• Review and inspect packages, follow current protocol upon discovered damage.
• Sign for deliveries following verified quantities.
• Unbox items, verify items against packing lists and system according to procedure. Receive into our system, place stock in our inventory.
• Complete administrative tasks affiliated with daily duties including updating shared calendar with deliveries and vendor write ups for discrepancies.
• Assist with Outbound tasks when daily Inbound tasks have been completed.
• Pick orders using established double-check procedures. Organize orders on a cart to prepare for Shipping.
• Double-check picked orders in accordance with current procedure.
• Carefully and appropriately package orders in suitable size boxes with proper dunnage.
• Process shipment and apply shipping labels and packing list.
• Apply appropriate hazmat label(s) when required.
• Accurately palletize large shipments and secure load for safe freight transport including using auto stretch wrap machine. Review, print, and sign Bill of Lading for carrier.
• Support Same-Day-Service goals by maintaining established safety, accuracy, and production standards and benchmarks.
• Demonstrate consistent and predictable attendance.
• Maintain a positive approach and attitude by working effectively and constructively with others.
• Communicate progress, errors, system issues, misaligned procedures, and other problems to team lead or supervisor.
• Participate in cross-training opportunities in other functional areas.
• Provide performance data (or other administrative requirements) from work completed as needed.
• Replenish workstation and other areas as needed to maintain good housekeeping and to provide a safe, clean, organized, efficient, and pleasant work environment.
• Be prepared for and participate in additional training, feedback, and meetings.
• Work closely with team leads and supervisors to respond to unique work situations as they arise.
• Other related duties in support of departmental goals.

Required Education and Experience

• High School diploma, or equivalent.
• Experience working in a warehouse setting.

Preferred Education and Experience

• Forklift experience a plus.
• Familiarity with freight shipping and receiving processes is beneficial.
• 1+ years of experience as a DC Outbound Associate, or equivalent.

Qualifications

• Experience using standard warehouse equipment including box cutters, tape guns/machines, computers, telephones, copiers, printers, and fax machines.
• Skilled in operating basic tools and equipment including a hand truck, pallet jack, and various small hand tools.
• Knowledge of Microsoft AX Dynamics and RF Smart, and / or barcoding.

Competencies

• Consistently demonstrate a positive approach and attitude by working effectively and constructively with others.
• Ability to accept and provide constructive performance feedback both on the floor and in scheduled meetings.
• Mindful of safety protocols.
• Detail-oriented.
• Exceptional communication and organizational skills.
• Strong interpersonal skills.