Medical Records Clerk in Amherst, New York at UBMD Internal Medicine

Are you highly organized, detail-oriented, and looking to grow your career within the region's premier academic medical practice? UBMD Internal Medicine (UBMDIM) is seeking a professional, motivated Medical Records Clerk to join our team at our Williamsville clinic.
If you are looking for a true day shift schedule with absolutely no weekends and no holidays, this is the perfect opportunity to build a rewarding career in health information management while enjoying a stellar work-life balance!

Benefits

We value our team's dedication and offer a competitive, top-tier benefits package:
Generous PTO: Earn up to 4 weeks of Paid Time Off in your very first year!
401(k) Matching: 100% company match up to 4% (eligible after 1 year of service).
Health and Wellness: Industry-leading medical, dental, and vision insurance.
Insurance Buy-Out Options: Get extra compensation if you choose to opt out of our health coverage.
Additional Perks: Flexible Spending Account (FSA), Health Savings Account (HSA), and Life Insurance.

About UBMD Internal Medicine

As the largest practice plan within UBMD Physicians' Group, we are proudly affiliated with the Jacobs School of Medicine and Biomedical Sciences at the University at Buffalo. With 135 primary and specialty care physicians and 187 staff members working across 16 hospital and outpatient clinic locations, UBMDIM plays a central role in adult medical care across the Buffalo-Niagara region. Our team is closely connected to ongoing healthcare developments, providing top-tier patient care, teaching future clinicians, and participating in vital medical research.

Job Responsibilities

In this vital role, you will be responsible for organizing, maintaining, and updating patient medical records in strict accordance with clinic policies, privacy regulations, and health information standards.
Document Management: Maintain, scan, index, and file documents in a highly efficient manner.
Release of Information: Respond to fax requests, ensure patient records are securely sent to requested and appropriate locations, and manage ongoing chart maintenance.
Records Quality Control: Verify the accuracy and completeness of patient information, and process medical records requests from patients, clinicians, and authorized third parties.
Clerical Support: Manage incoming and outgoing correspondence related to health information, answer phones with professional etiquette, and assist with general front office clerical duties as needed.
Team Collaboration: Work closely with clinical and administrative teams to support timely access to accurate patient data and ensure high-quality patient care.

Qualifications

• High school diploma or equivalent is required; additional coursework or certification in health information management or medical office administration is preferred.
Strong knowledge of medical terminology and basic health information management principles.
Solid clerical skills including filing, data entry, document scanning, and record organization with high attention to detail.
High comfort level using Electronic Health Record (EHR) systems and standard office software (email, word processing, spreadsheets).
Proficient phone etiquette and clear, professional communication skills for interacting with patients, clinicians, and external requestors.
Ability to handle confidential information with absolute discretion and strictly comply with HIPAA and organizational privacy policies.
Strong time-management skills with the ability to prioritize multiple tasks in a fast-paced environment.
Prior experience in a medical office, hospital, or health information department is beneficial but not required for highly motivated learners!

Schedule

• Day shift
Monday to Friday
No weekends
No holidays

Additional Information

• Work Location: One location (Williamsville, NY)
Pre-Employment Screening: Please note that any offer of employment is contingent upon the successful completion of a background check and drug screen.