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Treatment Coordinator in Reno, Nevada at Northern Nevada Oral & Maxillofacial Surgery

NewHot JobSalary: $23.00 - $25.00/hrIndustry: Healthcare / Health ServicesJob Function: MedicalEmployment Type: Full-Time
Northern Nevada Oral & Maxillofacial Surgery
Reno, Nevada, 89511, United States
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Job Description

This is an in-person, Monday-Friday position at our Reno location: 5456 Reno Corporate Dr Reno, NV 89511

www.northernnevadaoms.com

Treatment Coordinator – Oral Surgery Practice

We are an elite oral surgery practice dedicated to delivering exceptional patient care and first-class service to our referring partners. We are seeking a compassionate, outgoing, and detail-oriented Treatment Coordinator who thrives in a fast-paced environment and is passionate about helping patients navigate their care.

This role is essential to ensuring a seamless patient experience—from understanding treatment plans to clearly communicating financial responsibilities.

Key ResponsibilitiesPatient Communication
  • Provide exceptional phone and in-person customer service
  • Clearly communicate treatment options, costs, and payment expectations
  • Collect payments in a professional and timely manner
Insurance & Billing
  • Verify insurance and maintain accurate patient insurance records
  • Interpret and explain Explanation of Benefits (EOBs)
  • Process claims and ensure accurate billing
Treatment Coordination
  • Review and explain treatment plans, including surgical procedures
  • Translate clinical diagnoses into clear financial and scheduling information
  • Calculate copays and patient responsibility promptly after exams
Referral Management
  • Review, interpret, and coordinate referrals from general dentists and specialists
  • Accurately read and process outside treatment information
Operations & Team Collaboration
  • Maintain the provider schedule for optimal efficiency
  • Partner with clinical staff to deliver an exceptional patient experience
  • Prioritize tasks effectively in a fast-paced setting
Professional Standards
  • Maintain HIPAA compliance and patient confidentiality
  • Remain calm, empathetic, and professional during busy periods
  • Perform additional duties as assigned
Minimum Qualifications
  • At least 1 year of experience in a dental or oral surgery practice
  • Strong understanding of dental terminology, anatomy, and CDT codes
  • Experience with insurance verification, claims, and EOB interpretation
Education
  • High school diploma or equivalent required
Skills & Abilities
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Professional, friendly, and patient-focused demeanor
  • Ability to multitask and work collaboratively across teams
  • Basic computer and administrative skills
  • Problem-solving and critical thinking abilities
Benefits & PerksHealth & Wellness
  • Medical (including virtual care), dental, and vision coverage
  • Employee Assistance Program (EAP)
  • Uniforms/scrubs provided
Financial Benefits
  • Competitive pay with bonus potential and annual merit reviews
  • 401(k) with company match
  • Health Savings Account (HSA) options
Insurance
  • Basic and supplemental life insurance
  • Spouse and child life insurance
Time Off
  • Paid vacation (starting at 2 weeks)
  • 6 paid holidays annually
  • Short- and long-term disability plans

If you’re a team player with a strong dental background and a passion for providing outstanding patient experiences, we’d love to hear from you.

Job Location

Reno, Nevada, 89511, United States

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