Director of Operations in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Operations in United States.
This leadership role sits at the intersection of healthcare operations, client relationship management, and strategic execution within hospital-based programs. You will oversee operational performance across multiple hospital partnerships, ensuring services meet both clinical and business objectives. Acting as a key liaison between internal teams, hospital executives, and medical leadership, you will help shape program success and long-term growth. The role requires a strong on-the-ground presence, frequent travel, and the ability to build trusted relationships across complex healthcare environments. You will also play a central role in contract negotiations, renewals, and expansion initiatives. Operating within a matrix organization, you will coordinate across multiple functional teams to ensure seamless program delivery. This is a high-impact role where operational excellence directly influences patient care outcomes and partner satisfaction.
- Oversee operational performance and client account management for hospital-based programs across assigned geographic regions.
- Build and maintain strong relationships with hospital executives, clinical leaders, and community physicians to ensure alignment on goals and service delivery.
- Lead contract negotiations, renewals, and financial discussions in coordination with corporate objectives and internal stakeholders.
- Support onboarding and implementation of new hospital programs in collaboration with cross-functional teams.
- Conduct regular performance reviews, executive business reviews, and ongoing operational check-ins with hospital partners.
- Coordinate internal resources including recruiting, scheduling, credentialing, HR, and clinical leadership to ensure program success.
- Identify opportunities to improve hospital operations, expand services, and support business development initiatives.
- Assist in developing proposals, financial proformas, and strategic growth plans for new and existing partnerships.
- Ensure compliance with contractual obligations, operational standards, and healthcare regulations.
- Represent the organization in meetings, presentations, and external engagements with hospital leadership and stakeholders.
- Bachelor’s degree in business administration, healthcare administration, or related field (Master’s preferred).
- 3–5+ years of progressive leadership experience in healthcare operations, medical services, or hospital program management.
- Strong background in operational leadership, client relationship management, and cross-functional coordination.
- Experience working in complex healthcare environments with exposure to hospital systems, physician practices, or clinical operations.
- Strong negotiation, communication, and stakeholder management skills across executive and clinical audiences.
- Ability to analyze operational and financial data to support decision-making and program optimization.
- Proven problem-solving skills with the ability to manage competing priorities in a fast-paced environment.
- Familiarity with healthcare regulations and hospital operational workflows preferred.
- Proficiency in standard business tools such as Excel, Word, and PowerPoint.
- Strong interpersonal skills with the ability to build trust and influence across diverse stakeholders.
- Willingness and ability to travel frequently across assigned regions.
- Competitive annual salary range: $135,000 – $145,000 plus eligible incentive plans.
- Comprehensive medical, dental, and vision insurance coverage.
- Paid time off, holidays, and paid parental leave.
- 401(k) retirement plan with employer match.
- Health Savings Account (HSA) with employer contribution or Flexible Spending Account options.
- Employer-paid life insurance and disability coverage (short- and long-term).
- Mental health support and employee assistance resources.
- Flexible remote work environment with travel opportunities across the United States.
- Additional employee perks including legal services, identity theft protection, and referral programs.
- Mission-driven culture focused on improving women’s healthcare and patient outcomes.