Case Manager Supervisor in Wayne, Pennsylvania at Genex Service LLC

Genex Service LLC
Case Manager Supervisor

US-PA-Remote

Job ID: 26-18784
Type: Regular Full-Time
# of Openings: 1
Category: Case Management
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

We are seeking a Full-time Case Manager Supervisor to join our National Catastrophic team. This is a fully remote position, with a preference for candidates located in the Eastern or Central time zones to support collaboration with our field teams.

In this role, you’ll lead and support field case managers while overseeing complex catastrophic cases. You’ll play a critical role in ensuring high-quality outcomes, delivering a strong customer and candidate experience, and driving consistency across care management practices.

What you’ll do:

• Provide day-to-day support, guidance, and coaching to field case managers
• Oversee catastrophic referral intake and case assignment processes
• Monitor complex catastrophic cases to ensure quality, progress, and adherence to guidelines
• Serve as a clinical and operational resource, helping navigate high-acuity situations
• Partner closely with internal teams and stakeholders to ensure coordinated care
• Maintain proactive, clear communication with customers and care teams
• Support adherence to account-specific requirements and best practices
• Coach and mentor field case managers to strengthen performance and development
• Facilitate effective transitions of care for complex patients

Qualifications

• Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
• Experience: 3+ years clinical practice required. Workers’ compensation-related experience preferred. Expertise managing catastrophic claims preferred. Prior leadership and mentoring skills required.
• Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
• Certifications, Licenses, Registrations:
• Active RN License Required
• URAC-recognized certification in case management (CCM) preferred
• Internet: Must have reliable internet.

Salary: