Country manager in Switzerland at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Country Manager based in Switzerland.

This is a high-impact leadership opportunity within a fast-growing iGaming environment, offering full ownership of market performance and business growth across a designated region. The role combines strategic, operational, commercial, and product responsibilities, making it ideal for a hands-on leader who thrives in dynamic and entrepreneurial settings. Working directly with executive leadership, you will drive market expansion, optimize revenue performance, and build scalable local operations. You will oversee key functions including user acquisition, retention, payments, partnerships, and reputation management while collaborating closely with cross-functional teams. This position offers significant autonomy, direct influence on business outcomes, and the opportunity to shape long-term market success. The role is fully remote and suited to professionals who enjoy taking ownership and delivering measurable results.

• Own the full P&L performance of the assigned market, ensuring sustainable growth, profitability, and operational excellence while reporting directly to executive leadership.
• Lead market development initiatives by establishing or strengthening local operations, increasing brand visibility, and executing growth strategies tailored to regional opportunities.
• Oversee all key business functions including traffic acquisition, product localization, payments, CRM, VIP management, customer support, partnerships, and reputation management.
• Analyze performance metrics, conduct operational audits, and identify opportunities to improve acquisition, retention, conversion rates, and overall business efficiency.
• Drive affiliate marketing initiatives and user acquisition campaigns with a focus on increasing first-time deposits and maximizing return on investment.
• Develop and execute retention strategies, VIP programs, and customer engagement initiatives to enhance player value and long-term loyalty.
• Build, manage, and develop local teams, ensuring effective hiring, onboarding, performance management, and employee engagement.
• Monitor competitive activity, market trends, and customer sentiment while coordinating reputation management and crisis communication efforts.
• Collaborate closely with Product, CRM, Finance, Legal, and Technology teams to align market objectives with broader business priorities.
• Track and optimize core KPIs including acquisition costs, customer lifetime value, retention, revenue performance, payment efficiency, customer satisfaction, and brand perception.

• Minimum 3 years of experience within the iGaming industry across country management, affiliate marketing, traffic acquisition, product operations, or related functions.
• Strong understanding of .com business models and commercial metrics, including CAC, LTV, NGR, affiliate revenue share structures, and overall unit economics.
• Proven experience launching, scaling, or managing operations within European, Indian, or Turkish markets.
• Solid knowledge of payment service providers and payment infrastructure within offshore or international gaming environments.
• Demonstrated success building, leading, and scaling local teams, including recruitment, onboarding, coaching, and KPI management.
• Strong analytical and data-driven mindset with the ability to interpret dashboards, identify trends, and implement performance improvements.
• Experience working with affiliate platforms and tracking tools such as Affise, Tune, Cellxpert, or similar solutions.
• Upper-intermediate English proficiency with strong communication and stakeholder management skills.
• Experience managing influencer, streamer, or partnership programs within the iGaming sector.
• Additional advantages include knowledge of cryptocurrency payment solutions, responsible gaming practices, compliance processes, BI tools, and reputation management strategies.

• Full ownership of market strategy, business performance, and P&L management.
• Direct collaboration with executive leadership and access to fast decision-making processes.
• High level of autonomy with dedicated budgets for affiliates, partnerships, influencers, and operational initiatives.
• Support from experienced centralized teams across Product, CRM, Finance, Legal, and Technology.
• Clear performance metrics and structured growth opportunities.
• Fully remote work environment.
• Flexible working schedule designed to support work-life balance.