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Service Desk - Contract - Hybrid - Columbus, OH in Columbus, Ohio at INFO ORIGIN INC

NewSalary: $25.00 - $28.00/hrJob Function: Customer Service
INFO ORIGIN INC
Columbus, Ohio, 43085, United States
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Job Description

Job Title : Service Desk (Hybrid - onsite every 3rd day)

Duration : Long-term contract

Location : Columbus, OH

Interview : Video then in-person

Job Description:

  • Process all equipment coming into or leaving IT
  • Update Asset Inventory System
  • Process Salvage equipment (removing the hard drives, doing entire process)
  • Unpacking and packing boxes for equipment and preparing it for shipment to ACF or other sites
  • Pickup and Deliver equipment from DIS/Excel/DTS/ETC
  • Complete any Service Now tickets on equipment requests (ie monitors, keyboards, mice, HDMI cables, etc)
  • Reconcile all Inventory sheets (paper/electronic) on daily basis
  • Validate all of the IT Operations Room equipment weekly to ensure inventory is up to date and correct
  • Serves as backup contact for level 1 support

Skill Matrix

  • IT Experience Required 2 Years
  • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines Required
  • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills Required
  • Education in IT Support Required
  • Inventory Management experience Highly desired

Job Location

Columbus, Ohio, 43085, United States

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