JV Club Specialist Lead in Windsor, Colorado at TROLLCO INC

The Junior Varsity Club Specialist Lead oversees daily operations of the Junior Varsity Club, including staff scheduling, team leadership, and ensuring a safe, clean, and engaging environment for members’ children. This role partners with the Front Desk to manage check-in/check-out procedures and ensures compliance with all safety and operational standards while delivering exceptional member service.

• Manage daily operations and staff scheduling to ensure proper coverage
• Train, support, and communicate regularly with team members
• Coordinate with Front Desk staff regarding scheduling, incidents, and member needs
• Deliver excellent customer service and maintain positive member relationships
• Ensure the safety and well-being of all children in accordance with established procedures
• Administer first aid as needed and document/report all incidents
• Maintain a clean, sanitized, and organized environment
• Monitor and report equipment or facility issues
• Promote club programs and amenities to enhance member engagement
• Submit updates and identify opportunities for program improvements

Required:

• 6+ months of childcare experience
• CPR/First Aid certification
• Strong communication and customer service skills
• Ability to multitask and work independently
• Must pass a background check

Preferred:

• 1+ year in customer service or team-based environment
• Experience in a health, wellness, or fitness setting
• Bilingual

• Flexible schedule (days, evenings, weekends, holidays)
• Ability to lift up to 25 lbs
• Professional, reliable, and team-oriented
• Interest in child development, health, and wellness

• Perform other duties as assigned

Benefits and Compensation: