GENERAL MANAGER in Phoenix, Arizona at Genuine Concepts

POSITION SUMMARY:

As The Little Woody General Manager you will oversee the daily operations at a busy neighborhood bar. This position requires a strong leader who can manage staff, ensure excellent guest service, and maintain a lively, welcoming atmosphere. The General Manager will have a passion for hospitality, knowledge of cocktails and beer, and the ability to thrive in a fast-paced environment.

DUTIES & RESPONSIBILITIES:

• Oversee daily bar operations, ensuring smooth and efficient service.
• Maintain a high standard of guest service and enforce house policies.
• Manage inventory, order supplies, and control costs.
• Ensures compliance with health, safety, and liquor laws.
• Create and update drink menus, including seasonal and signature cocktails.
• Handle guest concerns and resolve issues promptly.
• Hire, train, schedule, and supervise the team.
• Monitor staff performance and provide feedback.
• Foster a positive and team-oriented work environment.
• Financial responsibilities include cash handling, payroll, and invoicing.
• Track sales, labor costs, and beverage costs to optimize profitability.
• Develop promotions and events to drive sales.

QUALIFICATIONS:

• Minimum of 2-3 years of bar management experience in a fast-paced environment.
• Strong understanding of beer, wine, spirits, and cocktails.
• You must possess a strong financial acumen, command of the P&L and the ability to effectively interpret reporting.
• Strong working knowledge with Microsoft Office, Outlook, Word and Excel.
• Must possess strong interpersonal and motivational skills, the ability to effectively supervise and inspire staff, and the ability to work well under pressure.
• Extremely high standards and attention to detail, well organized and able to multitask. High level of personal initiative, action and results oriented.
• Must be available nights, weekends and holidays