Financial Assistance Specialist III in Lowell, Massachusetts at ARISE FEDERAL CREDIT UNION

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial (formerly known as Rockland FCU) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

As a Financial Assistance Specialist III – Collateral, you’ll manage the post-repossession process from repossession through final disposition, with a focus on moving vehicles efficiently while maximizing recovery and minimizing losses. You’ll oversee collateral documentation, titling, valuation, repairs, auction activity, and vendor coordination.

This role combines collateral expertise, financial analysis, vendor management, and sound judgment to make timely remarketing decisions. You’ll work closely with repossession and auction vendors, Financial Assistance, Loan Servicing, Lending, Legal, and other internal partners to ensure collateral is processed accurately, efficiently, and in compliance with applicable requirements.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $32.70 - $34.65 per hour, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.

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