Director of Hearts Restored in Columbus, Indiana at Clarity of South Central Indiana

Position Title: Director of Hearts Restored

Accountable To: CEO

FLSA Status: Exempt /Full-time

RESULTS STATEMENT: I am accountable for producing the following results:

To provide visionary leadership in the growth and quality of care of Hearts Restored ensuring the provision of trauma-informed support for individuals healing from sexual abuse, abortion, reproductive loss, codependency, and Clarity wide root cause continuity of care. I will oversee program development, clinical oversight, and strategic partnerships while cultivating a compassionate and Christ-centered approach that embodies the heart of this ministry.

ESSENTIAL JOB FUNCTIONS

Program Leadership and Clinical Oversight

• Leadership, vision and expansion of all Hearts Restored programs and services
• Ensure clinical integrity, trauma-informed care, and Christian principles are upheld across all group and mentoring formats
• Oversee development and delivery of healing curriculum and group materials
• Train and supervise volunteer mentors, offering regular support and development
• Maintain compliance with state licensure standards and Clarity’s ethical guidelines

Client Care and Coordination Oversight

• Oversee the intake process for care group and mentoring participants
• Match individuals to appropriate groups or mentors based on needs and availability
• Maintain accurate, confidential client records using Clarity’s tracking system
• Provide ongoing follow-up care and next-step support to participants

Strategic Growth and Community Engagement Oversight

• Identify opportunities to expand Hearts Restored programs both internally and externally
• Cross department collaboration and integration growth across all Clarity departments for cohesive continuity of care of both clients and staff.
• Working with development and marketing teams to communicate and expand the impact of the program
• Develop partnerships with local counselors, ministries, and organizations
• Advocate for the program in churches, events, and community spaces

Operational Management

• Track program outcomes, participant data, and facilitator feedback
• Submit monthly reports, including client statistics and budget updates
• Manage materials and supply inventory for both online and in-person group settings
• Coordinate and assist with Hearts Restored events, including retreats and facilitator trainings

Team Collaboration and Mission Alignment

• Participate in Clarity staff meetings, prayer gatherings, and spiritual development opportunities
• Meet regularly with executive leadership to evaluate program goals and strategic direction
• Support and encourage a culture of grace, integrity, and excellence within the team
• Uphold and embody Clarity’s core mission: to compassionately offer hope, help, and healing—valuing all human life because You Matter

PERFORMANCE STANDARDS:

Organization-Wide Performance Standards for Success

The following guidelines are standard across all positions within Clarity.

• Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord
• Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity
• Ability to understand Clarity’s job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
• Ability to work as part of a team within Clarity’s organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
• Consistently and constructively projects the mission and vision of the company.
• Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Clarity’s “You Matter” includes my responsibility to:
• Act when it is appropriate by addressing inappropriate behaviors
• Act as a positive role model by respecting & honoring differences
• Think “Inclusively” not “Exclusively or Special”
• Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers.
• Ability to provide exemplary service to clients and coworkers.
• Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely.
• Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Clarity’s best interest in mind.
• Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates.
• Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Clarity’s strategic objective.
• Respects fellow coworker’s time, space, and need for concentration. Socializing and interruptions must not impede workflow.
• Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity

SUPERVISION OF OTHERS

Assistant Director of Hearts Restored

Mentors

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

REQUIRED QUALIFICATIONS

Master’s degree in Counseling, Social Work, or related field

Current licensure as a Licensed Mental Health Counselor (LMHC), LCSW, LMFT or equivalent

Minimum of 3 years’ experience in trauma recovery or related clinical work

Demonstrated experience in program development, leadership, and team supervision

Strong understanding of trauma-informed care and healing within a faith-based context

Deep personal faith in Jesus Christ and alignment with Clarity’s mission and values

PREFERRED ATTRIBUTES

Passionate about Christ-centered healing and emotional restoration

Excellent verbal and written communications skills, including editing skills with meticulous attention to detail.

Compassionate, approachable, and emotionally mature

Organized and able to manage multiple responsibilities with integrity and grace

Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.

Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.

Be self-motivated, dependable, flexible and responsible

Willing to brainstorm/problem solve and be respectful of deadlines.

ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds.

Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required.

• Upholds the organization’s policies and procedures
• Supports the religious mission of the center and encourages the spiritual growth of staff and clients
• Reinforces the humanity of the unborn child with patients, their guest, staff and others
• Able to share the gospel with patients and pray with them as appropriate
• Leads staff (or participants) in shared prayer and devotions as opportunities arise.
• Share the love of Jesus Christ with all staff and volunteers
• Serves with a heart of mercy, grace and love.
• Is an ambassador of the Christian mission of the organization to supporters and the public at large.