Night Parts Counter Salesperson-Boise, ID in Boise, Idaho at Northwest Equipment Sales Inc
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Job Description
Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Night Parts Counter Salesperson for its facility in Boise, Idaho. Wages are $21.00 - $24.00 per hour + Commission based upon experience, knowledge, and skill level.
Our Excellent Benefits Package Include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Insurance Benefits Offered through AFLAC- Accident, Cancer, Disability, Hospital, and Specific Event.
- Retirement - 401K with Company Match
- Paid Life Insurance
- Supplemental Life Insurance
- Paid Time Off (Vacation)
- Paid Company Holidays
Our Company Culture:
- Company and Employee Events
- Annual Chili Cookoff & Holiday Party
Please apply on our website at www.nwesales.com under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: www.nwesales.com.
Job Description: Night Parts Counter Salesperson
Department: Parts
Reports To: Parts Manager
Schedule: Evening Shift – 3 p.m. to 12 a.m.- Monday - Friday
Position Summary
The Night Parts Counter Salesperson is responsible for assisting service technicians, shop personnel, and walk-in or phone customers with heavy-duty truck and trailer parts needs during evening hours. This role ensures timely and accurate parts lookup, sales, and distribution to support efficient repair operations and minimize downtime for customers.
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Key Responsibilities
- Provide fast, accurate parts support to service technicians, mobile service teams, and retail customers during night shift operations
- Research and identify correct parts using manufacturer catalogs, parts systems, and VIN lookups
- Process parts sales transactions, including invoices, work orders, and internal repair orders
- Pull, stage, and deliver parts to service bays in a timely manner
- Answer incoming calls and assist customers with parts inquiries, pricing, availability, and ordering
- Maintain accurate inventory levels by properly receiving, binning, and recording parts
- Monitor and communicate low stock or backorder situations to management
- Assist with core returns, warranty parts processing, and vendor returns as needed
- Ensure parts department organization, cleanliness, and safety compliance
- Work closely with service advisors and technicians to prioritize urgent repairs
- Handle after-hours emergency parts requests with a sense of urgency and professionalism
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Qualifications
- High school diploma or equivalent required
- Minimum 1–3 years of parts counter experience preferred (heavy-duty truck, trailer, or automotive industry)
- Strong knowledge of Class 6–8 truck and trailer parts is highly desirable
- Experience with parts lookup systems (e.g., Dealer Management Systems, OEM catalogs)
- Basic computer skills and ability to learn dealership software systems
- Strong customer service and communication skills
- Ability to work independently with minimal supervision during night hours
- Detail-oriented with strong organizational skills
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Requirements:Physical Requirements
- Ability to lift up to 50 lbs regularly
- Frequent standing, walking, bending, and reaching
- Comfortable working in a warehouse/shop environment
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Work Environment
- Primarily indoor parts department and shop environment
- Exposure to noise, dust, and shop conditions
- Evening shift, including potential weekends or on-call duty
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Key Competencies
- Sense of urgency and responsiveness
- Problem-solving and parts research ability
- Reliability and strong attendance
- Team collaboration with service department
- Customer-focused mindset
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