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Night Parts Counter Salesperson-Boise, ID in Boise, Idaho at Northwest Equipment Sales Inc

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Northwest Equipment Sales Inc
Boise, Idaho, 83709, United States
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Job Description

Description:

Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Night Parts Counter Salesperson for its facility in Boise, Idaho. Wages are $21.00 - $24.00 per hour + Commission based upon experience, knowledge, and skill level.

Our Excellent Benefits Package Include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance Benefits Offered through AFLAC- Accident, Cancer, Disability, Hospital, and Specific Event.
  • Retirement - 401K with Company Match
  • Paid Life Insurance
  • Supplemental Life Insurance
  • Paid Time Off (Vacation)
  • Paid Company Holidays

Our Company Culture:

  • Company and Employee Events
  • Annual Chili Cookoff & Holiday Party

Please apply on our website at www.nwesales.com under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: www.nwesales.com.


Job Description: Night Parts Counter Salesperson

Department: Parts

Reports To: Parts Manager

Schedule: Evening Shift – 3 p.m. to 12 a.m.- Monday - Friday

Position Summary

The Night Parts Counter Salesperson is responsible for assisting service technicians, shop personnel, and walk-in or phone customers with heavy-duty truck and trailer parts needs during evening hours. This role ensures timely and accurate parts lookup, sales, and distribution to support efficient repair operations and minimize downtime for customers.

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Key Responsibilities

  • Provide fast, accurate parts support to service technicians, mobile service teams, and retail customers during night shift operations
  • Research and identify correct parts using manufacturer catalogs, parts systems, and VIN lookups
  • Process parts sales transactions, including invoices, work orders, and internal repair orders
  • Pull, stage, and deliver parts to service bays in a timely manner
  • Answer incoming calls and assist customers with parts inquiries, pricing, availability, and ordering
  • Maintain accurate inventory levels by properly receiving, binning, and recording parts
  • Monitor and communicate low stock or backorder situations to management
  • Assist with core returns, warranty parts processing, and vendor returns as needed
  • Ensure parts department organization, cleanliness, and safety compliance
  • Work closely with service advisors and technicians to prioritize urgent repairs
  • Handle after-hours emergency parts requests with a sense of urgency and professionalism

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Qualifications

  • High school diploma or equivalent required
  • Minimum 1–3 years of parts counter experience preferred (heavy-duty truck, trailer, or automotive industry)
  • Strong knowledge of Class 6–8 truck and trailer parts is highly desirable
  • Experience with parts lookup systems (e.g., Dealer Management Systems, OEM catalogs)
  • Basic computer skills and ability to learn dealership software systems
  • Strong customer service and communication skills
  • Ability to work independently with minimal supervision during night hours
  • Detail-oriented with strong organizational skills

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Requirements:

Physical Requirements

  • Ability to lift up to 50 lbs regularly
  • Frequent standing, walking, bending, and reaching
  • Comfortable working in a warehouse/shop environment

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Work Environment

  • Primarily indoor parts department and shop environment
  • Exposure to noise, dust, and shop conditions
  • Evening shift, including potential weekends or on-call duty

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Key Competencies

  • Sense of urgency and responsiveness
  • Problem-solving and parts research ability
  • Reliability and strong attendance
  • Team collaboration with service department
  • Customer-focused mindset

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Job Location

Boise, Idaho, 83709, United States

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