ICT Account Manager in Sydney, New South Wales at Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role:

We are looking for an ICT Account Manager to manage relationships with existing technology clients and identify opportunities to grow those accounts. Full-time permanent role.

Key Responsibilities:

- Manage and develop relationships with an assigned portfolio of technology clients

- Identify client needs and propose suitable ICT products and services

- Prepare and present proposals, tenders, and account plans

- Coordinate with delivery and technical teams to ensure client satisfaction

- Track sales performance and report to management on account health

- Ensure client retention through proactive engagement and issue resolution

Requirements:

- Bachelor's degree in Information Technology, Business, or a related field

- Minimum 2 years of experience in an ICT account management or sales role

- In-depth knowledge of ICT products and services (hardware, software, or managed services)

- Strong negotiation, presentation, and relationship management skills

- Proven track record of meeting or exceeding sales targets

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