Partner Strategy Lead in Baltimore, Maryland at Dwyer Workforce Development

Mission
Dwyer Workforce Development’s (DWD) mission is to provide comprehensive support to individuals who lack opportunity and aspire to pursue a career in the healthcare industry, alleviating a severe healthcare workforce shortage, and improving the lives of seniors and the community.

Our Values
At Dwyer Workforce Development, how we work matters as much as what we achieve. Every team member is expected to operate in alignment with our core values:
Integrity-doing the right thing even if no one is looking
• Empathy-action ruled compassion.
• Ingenuity-big ideas and solutions
• Accountability-ownership in every action
• Collaboration-the power of we over me

Position Summary
The Partner Strategy Lead serves as a strategic resource within the Partner Success Department, responsible for advancing Dwyer Workforce Development's workforce development initiatives through healthcare industry expertise, program innovation, operational excellence, and partner success.

This role brings knowledge of healthcare workforce environments, employer operations, and career pathways to support the implementation of strategic initiatives that strengthen partnerships, improve operational processes, and enhance scholar outcomes.

The Partner Strategy Lead is a highly versatile, solutions-oriented professional who thrives in a dynamic environment where priorities evolve to meet organizational needs. This position collaborates across departments to support strategic initiatives, lead assigned projects, share healthcare industry expertise, develop operational recommendations, and support organizational priorities while maintaining exceptional partner experiences.

The Partner Strategy Lead is expected to adapt to evolving organizational priorities by applying healthcare expertise, strategic thinking, and operational leadership to a wide range of initiatives that support DWD's mission and the continued success of its partners and scholars.

Success in this role requires strategic thinking, strong project management, collaboration, healthcare industry experience, and the ability to balance long-term initiatives with day-to-day partner support.

1. Healthcare Industry Expertise and Strategic Support
•Serve as the department's subject matter expert for assigned healthcare industries and partnership types.
•Build and maintain knowledge of healthcare trends, workforce needs, regulations, accreditation requirements, and employer expectations.
•Ensure assigned partners, programs, and initiatives remain aligned with DWD's mission, strategic priorities, and Scholar outcomes.
•Provide healthcare industry experience, recommendations, and guidance that support partner success, program development, and organizational initiatives.
•Monitor industry trends and emerging workforce needs to identify opportunities for continuous improvement and innovation.

2. Strategic Project Leadership
•Collaborate with department leaders and cross-Position Responsibilities
functional teams to plan, coordinate, and support assigned strategic projects and organizational initiatives.
•Support the implementation of strategic initiatives that strengthen partnerships, improve operational effectiveness, and enhance scholar outcomes.
•Support special projects and organizational initiatives assigned by the Director of Partner Success.

3. Program Development & Operational Excellence
•Provide subject matter expertise and content to support the development, review, and continuous improvement of partner playbooks, implementation guides, forms, standardized resources, training materials, and operational tools.
•Collaborate with the Partner Experience Coordinator and other department team members to ensure materials remain accurate, relevant, and align with organizational and industry best practices.
•Develop recommendations for operational processes, implementation resources, and best practices that improve consistency and organizational effectiveness.
•Identify opportunities to improve workflows, processes, and partnership outcomes while recommending and implementing sustainable solutions.
•Collaborate across departments to support operational readiness, data integrity, reporting, implementation, and continuous improvement.

4. Partner Success Support
•Support partners across DWD's healthcare partnerships by providing healthcare expertise, operational guidance, problem resolution, and strategic support.
•Collaborate with Partner Success team members to ensure partners receive consistent, responsive, and high-quality support.
•Support the successful implementation of partner initiatives by coordinating internal resources and facilitating communication across departments.

5. Organizational Collaboration
•Build collaborative relationships across departments to support organizational priorities and strategic initiatives.
•Share healthcare industry knowledge, best practices, and recommendations with internal stakeholders.
•Contribute to a culture of continuous improvement, innovation, accountability, and collaboration.
•Represent DWD professionally while strengthening relationships with partners, industry stakeholders, and internal teams.

Qualifications
•Bachelor's degree in healthcare administration, nursing, business administration, workforce development, public health, education, or a related field preferred.
•Three to five years of experience in the healthcare industry, workforce development, healthcare operations, program management, project leadership, partner success, or a related field.
•Demonstrated understanding of healthcare operations/programs, employer partnerships, workforce development, healthcare regulations, and clinical environments.
•Proven ability to manage multiple complex projects while balancing competing organizational priorities.
•Strong strategic thinking, project management, organizational, and continuous improvement skills.
•Excellent written, verbal, facilitation, and relationship-building skills.
•Experience developing training content, implementation guides, SOPs, operational resources, or standardized processes preferred.
•Ability to analyze data, identify trends, and translate insights into operational improvements.
•Familiarity with CRMs or databases and comfort working with spreadsheets and data.
•Ability to travel as needed throughout the DWD footprint.

Why Join DWD?
•Be part of a growing national mission-driven organization making a real impact in healthcare workforce development
•Work across departments, shaping strategy and partner experience

What We Offer
•Health, dental, and vision insurance
•Disability and life insurance
•403(b) retirement plan with employer match
•Generous PTO and holiday pay
•A team that values flexibility, inclusivity, and collaboration

Equal Employment Opportunity: Dwyer Workforce Development is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Work Authorization / Sponsorship: Must be eligible to work in the U.S. without Sponsorship.