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Services Coordinator in Pottsville, Pennsylvania at Diakon Lutheran Social Ministries 

Job Function: Customer Service
Diakon Lutheran Social Ministries 
Pottsville, Pennsylvania, 17901, United States
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Job Description

Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing.

General Responsibilities:

  • Responsible for performing a variety of duties supporting all programs of Community Services.
  • Schedules and assigns staff and volunteers for the delivery of Meals on Wheels routes and client home visits.
  • Accounts for Meals on Wheels client "no answers" and responds to emergency situations.
  • Prepares client records and maintains file system in a timely manner.
  • Receives and responds to telephone inquiries.

Education/Training: An Associate's degree in Human Services or a related field normally required. Bachelor’s degree in related field preferred.

Experience: A minimum of two (2) years’ experience in related positions normally required.

ADA: Ability to stand, bend, kneel, stoop, climb, push, and pull items weighing up to 25 lbs.; visual and auditory skills.

Compensation and Benefits:
Diakon offers a competitive compensation and benefits package.

  • Day 1 Benefits include medical, dental, vision, and prescription drug coverage.
  • Tuition Assistance – up to $15,000 annually
  • Paid Time Off
  • 401(k) plan with employer match
  • Voluntary short-term disability
  • Long-term disability
  • Life insurance
  • Referral bonuses of up to $3,000.

Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund, which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund, which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations.

Diakon is an equal opportunity employer.

EOE/M/F/VETS/Disabled

Job Location

Pottsville, Pennsylvania, 17901, United States

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