Automotive Warranty Administrator in Martinsburg, West Virginia at Carter Myers Automotive

Automotive Warranty Administrator

Warranty Claims Specialist | Automotive Warranty Clerk | Dealership Warranty Administrator

Join a growing automotive team and play a critical role in ensuring timely and accurate warranty claim processing. We are seeking a detail-oriented Automotive Warranty Administrator with dealership experience who thrives in a fast-paced environment and is committed to accuracy, organization, and exceptional internal customer service.

This opportunity is ideal for experienced Warranty Administrators, Warranty Clerks, Service Administrators, Automotive Office Professionals, and Dealership Accounting Associates seeking a stable career with growth potential.

Compensation

$20.00 - $26.00 per hour + Bonus Opportunities

Benefits

At CMA, you're more than an employee, you're an owner.

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Company Support
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Discounts on Vehicles, Parts, and Service
• Paid Training and Professional Development
• Career Advancement Opportunities
• Employee Assistance Program
• Closed on Sundays

Responsibilities

• Process manufacturer and distributor warranty claims accurately and on time
• Review repair orders and supporting documentation for claim eligibility
• Submit warranty claims and monitor payment status
• Reconcile warranty receivables and accounting schedules
• Resubmit rejected claims and resolve claim discrepancies
• Post warranty credits and maintain accurate records
• Communicate regularly with Service Managers regarding outstanding claims
• Ensure compliance with manufacturer warranty policies and procedures
• Maintain organized digital and physical warranty files

Qualifications

• Previous automotive dealership experience preferred
• Experience processing warranty claims strongly preferred
• Knowledge of manufacturer warranty submission procedures
• CDK experience preferred
• Strong attention to detail and organizational skills
• Excellent communication and follow-up abilities
• Proficiency with computer systems and dealership software
• High School Diploma or equivalent

Why Join CMA?

As an employee-owned company, every team member contributes to our success. We offer a collaborative work environment, industry-leading benefits, and opportunities for long-term career growth within one of the region's most respected automotive organizations.

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