Bellperson in Charleston, South Carolina at Tara of Charleston LLC
NewJob Function: Customer Service
Tara of Charleston LLC
Charleston, South Carolina, 29401, United States
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Job Description
Job Title: Bell Person
BASIC JOB FUNCTION:
The Bell Person will provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Pay starts at $10 plus tips.
RESPONSIBILITIES:
• Transport and storage of guest luggage, assistance with guest packages for 120 room property.
• Use friendly, fun and appropriate expressions when addressing guests.
• Be fully acquainted with the different points of interest within the surrounding area of the hotel.
• Assist in making reservations for restaurants and rideshares for our guests; assist in airline ticket requests.
• Ensure the delivery of parcels, mail, and special deliveries to guestrooms.
• Follow up with guest complaints to ensure that any problems are resolved.
• Call taxi and/or shuttle for guests as needed.
• Assist, retrieve and load luggage for guests.
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
MINIMUM REQUIREMENTS:
• Must be able to work a flexible schedule to include nights, weekends, and holidays.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 50 lbs.
• Luxury hotel experience is preferred.
BASIC JOB FUNCTION:
The Bell Person will provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Pay starts at $10 plus tips.
RESPONSIBILITIES:
• Transport and storage of guest luggage, assistance with guest packages for 120 room property.
• Use friendly, fun and appropriate expressions when addressing guests.
• Be fully acquainted with the different points of interest within the surrounding area of the hotel.
• Assist in making reservations for restaurants and rideshares for our guests; assist in airline ticket requests.
• Ensure the delivery of parcels, mail, and special deliveries to guestrooms.
• Follow up with guest complaints to ensure that any problems are resolved.
• Call taxi and/or shuttle for guests as needed.
• Assist, retrieve and load luggage for guests.
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
MINIMUM REQUIREMENTS:
• Must be able to work a flexible schedule to include nights, weekends, and holidays.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 50 lbs.
• Luxury hotel experience is preferred.
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Job Location
Charleston, South Carolina, 29401, United States
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