Full- or Part-Time Server in Minocqua, Wisconsin at The Waters of Minocqua

The Server is responsible for greeting guests, taking food and beverage orders, delivering orders to the table, facilitating payment, and ensuring a pleasant dining experience.

Duties/Responsibilities:

• Ensures that each guest receives excellent guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining excellent standards.
• Greets guests when seated; ensures the table is clean and that utensils, napkins, and other needs are provided.
• Distributes menus and presents daily specials.
• Ensures that customers are of legal drinking age by checking photo IDs, if ordering alcoholic beverage.
• Accurately ring orders, prepare checks, and take payment via POS system.
• Ensures food and beverage items meet guests’ satisfaction; Maintains guests’ needs throughout dining experience.
• Helps maintain cleanliness in all areas of the restaurant.
• Adheres to all company policies and procedures, as well as state health/sanitation standards.
• Completes daily and weekly side work, as assigned.
• Attends staff meeting sessions and training, as required.

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.

Education and Experience:

• Experience in front of house or similar restaurant operations, preferred.
• Wisconsin approved food service certification, e.g., SERV Safe. (This may be attained within 30 days after hiring date).

Required Skills/Abilities:

• Exceptional interpersonal skills and be able to interface effectively with customers, staff, vendors and management.
• General computer knowledge including Point of Sale systems and credit card processing.
• Basic mathematical skills relating to handling money and giving proper change.
• Ability to multi-task and work in a fast-paced environment.

Physical Requirements:

• Long hours frequently required, including evenings, weekends, and holidays.
• Must be able to stand on feet throughout the shift and frequent physical activity as associated with serving and bartending.
• Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance.
• Must be able to climb stairs occasionally.