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IT Technician I - TechZone in Villanova, Pennsylvania at Villanova University

NewSalary: $11 - $11Job Function: Information Technology
Villanova University
Villanova, Pennsylvania, 19085, United States
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Job Description

Villanova University
IT Technician I - TechZone

Posting Details

Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.

Position Information
Posting Number:20260281V
Position Title:IT Technician I - TechZone
Posting TypeStudent
Hours/week:20
Eligibility:Work study preferred but open to all students
Semester2025-2026 Academic Year
Location
Detailed Work Schedule
Number of positions:7
Department:715-UTS - Technology Support Services
Contact Name:Seth Carey
Contact Phone/Extension:610-519-7207
Position Summary Information
Job Description Summary:
*Provide first-level help desk support to help maintain all UTS-supported systems.

*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.

*Assist with computer problems and provide diagnosis and resolutions.

*Log calls utilizing the TeamDynamix (TDX) ticket system.
Requirements:
Some technical knowledge to support the IT infrastructure.
Excellent written and oral communication skills.
*Excellent customer service skills.
Additional Information:
* Summer, Fall, and Spring position.
* UTS will provide ALL training.
Must have a current drivers license to obtain golf cart certification
Due to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.
Physical Demands Summary:
*Must be able to occasionally lift 50lbs
Wage Rate:$11.25
Posting Detail Information
Closing Date (11:59pm ET):01/27/2027
Open Until FilledNo
Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a registered Villanova student?
    • Yes
    • No
  2. Are you eligible for work study?
    • Yes
    • No
    • I don't know
  3. * What is your availability? (days and times)

    (Open Ended Question)

Optional Applicant Documents:
Required Documents
  1. Cover Letter / Letter of Interest
  2. Resume / Curriculum Vitae
Optional Documents
  1. Letters of Reference (uploaded by applicant)
  2. Other Document

Job Location

Villanova, Pennsylvania, 19085, United States

Frequently asked questions about this position

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