Therapy Operations Assistant in Toms River, New Jersey at RWJBarnabas Health

Job Title: Therapy Operations Assistant

Location: Toms River West (TRW)

Department Name: Physical Therapy-OP

Req #: 0000269856

Status: Hourly

Shift: Day

Pay Range: $20.46 - $24.55 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Therapy Operations Assistant – Children's Specialized Hospital, RWJBarnabas Health

At Children's Specialized Hospital, part of RWJBarnabas Health, the Therapy Operations Assistant plays an important role in supporting the daily operations of outpatient pediatric therapy services. This position helps ensure therapy programs run efficiently by coordinating supplies and equipment, maintaining regulatory compliance, supporting patient care activities, and assisting with administrative and operational needs. Working closely with therapists, site leadership, and interdisciplinary teams, the Therapy Operations Assistant contributes to a safe, organized, and welcoming environment that supports high-quality, family-centered care and an exceptional patient experience.

A typical day for a Therapy Operations Assistant may include:

• Monitoring, maintaining, and replenishing therapy supplies and equipment inventory, tracking usage, and ordering materials through electronic ordering systems
• Coordinating with Supply Chain and Purchasing departments to ensure timely delivery of supplies and equipment needed to support daily therapy operations
• Supporting regulatory compliance with hospital policies, local requirements, and accreditation standards, including The Joint Commission, by participating in leadership rounding and accurately completing required documentation
• Uploading and maintaining digital records related to regulatory compliance and departmental rounding activities
• Collaborating with interdisciplinary teams, including Dietary, Marketing, Security, and Hospital Administration, to coordinate therapy services, support operational workflows, and communicate supply and equipment needs
• Performing general administrative duties, including submitting work order requests, responding to communications, photocopying documents, managing departmental mail, and supporting volunteers assigned to the therapy department
• Assisting with volunteer oversight and providing coaching and mentorship to Therapy Aides at the site
• Coordinating the onboarding of new Therapy Aide staff and supporting their understanding of departmental procedures, expectations, and workflows
• Sourcing and distributing activity supplies, patient education materials, and other resources that support therapy programs and enhance the patient experience
• Assisting with patient care activities under the direct supervision of a clinician, including patient transport, positioning, activities of daily living, and therapeutic exercise programs, as appropriate
• Assisting clinicians with patient care preparation and cleanup to support efficient treatment sessions
• Cleaning and disinfecting therapy mats, equipment, toys, and treatment spaces according to hospital infection prevention policies and procedures, using hospital-approved disinfectants
• Maintaining clean, safe, and organized therapy environments, including waiting areas, activities of daily living kitchens, gyms, breakout rooms, and treatment spaces
• Communicating regularly with therapists, hospital personnel, volunteers, and site leadership to address operational needs and support effective daily workflows
• Performing additional duties as assigned by the Therapy Supervisor or site leadership to maintain efficient operations and uphold high-quality patient care standards

This role might be for you if:

• You enjoy supporting pediatric therapy services and contributing to a positive, family-centered patient experience
• Strong organizational skills and attention to detail guide your approach to inventory management, documentation, and daily operations
• You communicate effectively and collaborate comfortably with therapists, hospital personnel, volunteers, and interdisciplinary teams
• You are adaptable and able to balance administrative responsibilities, supply coordination, and hands-on support in a fast-paced outpatient environment
• You take pride in maintaining safe, clean, and organized treatment spaces while following infection prevention and regulatory requirements
• You are comfortable using computers, electronic ordering platforms, inventory systems, and digital compliance tools to support departmental efficiency
• You enjoy helping others succeed through staff onboarding, coaching, mentorship, and day-to-day operational support
• You demonstrate professionalism, initiative, and a service-oriented approach when responding to the needs of patients, families, and colleagues
• You are comfortable with the physical demands of an outpatient therapy environment, including standing, walking, transporting supplies and equipment, and assisting with patient transfers as appropriate

To be considered for this Therapy Operations Assistant opportunity:

• High school diploma or equivalent required
• American Heart Association BLS Provider certification required
• Two to five years of clinical or healthcare support experience preferred, ideally in an outpatient therapy or multidisciplinary healthcare setting
• Healthcare-related postsecondary coursework or certification preferred
• Experience collaborating across departments and supporting regulatory compliance preferred
• Proficiency with digital inventory, ordering, and compliance systems
• Strong computer skills, including proficiency with the Microsoft Office Suite
• Strong organizational, communication, and adaptability skills
• Ability to work collaboratively with therapists, hospital personnel, volunteers, and other members of the healthcare team
• Ability to meet the physical demands of an outpatient therapy setting, including prolonged standing and walking, lifting and transporting supplies and equipment, and assisting with patient mobility and transfers as appropriate