Epic Project Manager / Scrum Master (Agile Coach) in New York, New York at T2 Flex

About T2 Group:
T2 Group is a dynamic consulting and workforce solutions firm specializing in healthcare IT, revenue cycle, and patient access. We partner with leading health systems and organizations nationwide to deliver innovative, high-impact solutions that drive operational efficiency and improve patient outcomes. At T2 Group, we believe in empowering talent, embracing flexibility, and fostering a culture of collaboration, accountability, and growth. Join a team where your expertise makes a difference and your contributions are valued.

Job Summary

T2 Tech Group is seeking an experienced Agile Project Manager and Scrum Master with deep expertise in Epic EMR implementations and healthcare operations. This individual will lead complex Epic initiatives while serving as a servant leader, Agile coach, and facilitator for cross-functional teams.

The ideal candidate combines strong project and program management capabilities with hands-on Scrum Master experience, helping teams improve delivery, remove impediments, increase transparency, and drive continuous improvement. This role partners closely with Epic analysts, operational leaders, clinicians, product owners, and executive stakeholders to successfully deliver strategic healthcare technology initiatives.

Key Responsibilities

• Lead Epic implementation, optimization, integration, upgrade, and enhancement projects across healthcare organizations.
• Serve as Scrum Master for Agile teams, facilitating all Scrum ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Coach teams, Product Owners, stakeholders, and leadership on Agile principles, Scrum frameworks, and Lean delivery practices.
• Drive continuous improvement initiatives that enhance team velocity, predictability, quality, and stakeholder satisfaction.
• Partner with Product Owners to maintain healthy backlogs, prioritize work, and define clear acceptance criteria.
• Remove organizational impediments and proactively resolve blockers impacting project delivery.
• Manage project scope, timelines, budgets, risks, dependencies, and stakeholder expectations.
• Develop project roadmaps and delivery plans aligned with organizational objectives.
• Collaborate with Epic analysts, application teams, infrastructure teams, and operational stakeholders to ensure successful project execution.
• Track Agile metrics including sprint velocity, burndown, throughput, and team health indicators.
• Facilitate stakeholder workshops, requirements sessions, and solution design discussions.
• Ensure compliance with healthcare regulations, HIPAA requirements, and organizational governance standards.
• Provide executive-level reporting and communication on project status, risks, and outcomes.
• Support organizational Agile maturity by mentoring teams and promoting Agile best practices.

Requirements

• Bachelor's degree preferred.
• 5+ years of healthcare IT project management experience.
• 2+ years supporting Epic EMR implementations, upgrades, optimizations, or operational initiatives.
• 3+ years serving as a Scrum Master, Agile Coach, or Agile Project Manager.
• Strong understanding of Scrum, Kanban, SAFe, Lean, and Agile delivery frameworks.
• Experience facilitating Agile ceremonies and coaching cross-functional teams.
• Proven success managing multiple concurrent projects within healthcare environments.
• Strong knowledge of Epic modules such as Cadence, Prelude, Resolute, MyChart, Ambulatory, ClinDoc, or related applications.
• Exceptional stakeholder management, communication, and facilitation skills.
• Experience using Jira, Azure DevOps, Rally, or similar Agile management tools.
• Ability to influence teams without direct authority.

Preferred Qualifications

• Certified Scrum Master (CSM)
• Advanced Certified Scrum Master (A-CSM)
• Certified Scrum Professional (CSP)
• SAFe Scrum Master (SSM)
• SAFe Agilist (SA)
• PMI-ACP
• PMP
• Epic certification(s)
• Healthcare consulting experience
• Experience leading Agile transformations or organizational Agile maturity initiatives
• Experience working within provider, hospital, health system, or academic medical center environments

Success in This Role

The successful candidate will be able to:

• Lead strategic Epic initiatives from inception through delivery.
• Build high-performing Agile teams.
• Improve team effectiveness and delivery predictability.
• Facilitate collaboration between technical, operational, and clinical stakeholders.
• Balance project governance requirements with Agile delivery practices.
• Serve as a trusted advisor to both clients and internal leadership teams.

This version will appeal to candidates who have both Epic healthcare project leadership experience and true Scrum Master/Agile coaching experience, which is often what health systems are seeking as they move away from purely waterfall Epic projects.