Pharmacist- Patient & Clinical Support in Hallandale, Florida at Hallandale Pharmacy

ABOUT US

Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription.

Hallandale Pharmacy specializes in personalized compounding to address the unique needs of patients. Through strategic partnerships with healthcare professionals across the nation, we have developed a comprehensive formulary of pharmaceuticals focused on enhancing well-being. As a designated 503A pharmacy, we adhere to rigorous standards set forth by the United States Pharmacopeia, guaranteeing the highest quality in every prescription. We are currently seeking a Clinic & Patient Support Specialist to become an integral part of our team and contribute significantly to our
objective of advancing pharmaceutical modalities.

RESPONSIBILITIES

Therapeutic & Clinical Support

-Provide detailed product information on compounded injectables,
topicals, nasal, and oral medications.
-Support clinics and patients with dosing, administration, and side effect
management.
-Assist with both on-label and off-label therapy inquiries in accordance
with professional standards.

Client & Patient Communication

-Communicate effectively via Salesforce, phone, and email, ensuring
clarity, empathy, and professionalism.
-Educate patients and clinics on therapy expectations, adherence, and
safe handling practices.

Team & Department Collaboration

-Support onboarding teams, phone agents, billing, and staff pharmacists
with clinical guidance.
-Participate in daily and weekly workflow planning with the Lead Clinical
Pharmacist.
-Contribute to training sessions to maintain team-wide clinical
competency.

Administrative Support

-Update patient profiles with accurate and current prescription data on
LifeFile.
-Assist in maintaining organized and up-to-date digital or physical
prescription records.
-Prescription Verification:
-Review and cross-check prescription data for accuracy and compliance
with pharmacy and regulatory guidelines.
-Identify and report discrepancies or missing information to the appropriate
personnel.

System Proficiency

-Use pharmacy software systems efficiently to input and retrieve data.
-Report system errors or technical issues to IT or the appropriate
department
-LifeFile (Preferred)
-SalesForce (Preferred)

SKILLS & ABILITIES:
-Strong knowledge of commercial pharmaceutical therapies.
-Excellent communication skills, both verbal and written.
-Proficiency in Salesforce, with strong multitasking and prioritization abilities.
-High attention to detail and professional etiquette in client interactions.
-Proficiency in LifeFile

EDUCATION & EXPERIENCE :
-Doctor of Pharmacy (PharmD) or equivalent.
-Active pharmacist license (state-specific as required).
-Compounding pharmacy or specialty practice experience is a plus.

PHYSICAL REQUIREMENTS:
-Prolonged periods of sitting at a desk and working on a computer.
-May require working shifts

BENEFITS:

• Parental leave
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid sick time
• Paid jury duty
• Bereavement leave
• Employee assistance program
• Disability insurance
• Paid holidays
  

AN EQUAL OPPORTUNITY EMPLOYER
We do not discriminate based on race, color, religion, national origin, sex, age,
disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.