Housing Program Assistant in Schenectady, New York at Alliance for Positive Health

Job Summary:

Work as a member of the MRT Health Home Supportive Housing Program (MRT HHSHP) team to engage individuals who have unmet Social Determinants of Health (SDOH) needs and/or who are in need of assistance with housing case management, non-medical care management, care coordination and retention of Medicaid to reduce ED/hospital admissions. Provide administrative support to the MRT housing program staff and leadership serving individuals living with chronic illnesses and enrolling from HUD homelessness regulations. Assist program staff in tracking client assistance in the form of rent subsidies, tenant portion monthly payments and other activities to ensure housing stability is met.

Major Activities:

1. Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F, Alliance for Positive Health policies and procedures and other applicable regulations. Observe and abide by the HIV Confidentiality Law.
2. Communicate with clients and program staff to monitor and log rent and utility payment receipts to ensure that client assistance usage meets DOH standards. Provide feedback to the MRT Housing Program Manager, Housing Supervisor, and Assistant Director of Program Services as needed. Attend monthly budget meetings alongside Program leadership.
3. Assist the MRT HHSHP staff and leadership in maintaining multiple tracking systems in accordance with funder requirements and program policies and procedures.
4. Run monthly tickler reports of client health indicator information due dates. Assist the MRT HHSHP staff in obtaining and reporting the information.
5. Perform other tasks as assigned.

Qualifications:

• Associates Degree in Human Services or related field.
• Experience with target population preferred.
• Intermediate proficiency in Microsoft Outlook and Excel.
• Valid unrestricted driver’s license and independent means of transportation to travel to designated sites preferred.

Knowledge, Skills and Abilities Required:

• Familiarity with and sensitivity to specialized needs of people with HIV, substance abuse and mental health issues, people of color, gay, lesbian and transgender individuals.
• Strong communication skills, including verbal ability, and active listening skills.
• Strong organizational skills including time management and ability to prioritize; attention to detail a must.
• Ability to interact with people from diverse backgrounds within a climate of mutual respect, inclusion, enrichment, and growth.
• Ability to provide strength-based, client-centered, proactive conversations with all clients enrolled in the program.