Evening Manager in Windermere, England at Holbeck Ghyll Estate Ltd
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Job Description
Evening Manager - Holbeck Ghyll
Are you a hospitality professional looking for a predictable and rewarding evening role? Holbeck Ghyll, a stunning country house hotel nestled in the Lake District, is seeking an Evening Manager to join our dedicated team.
This is a fantastic opportunity for someone who thrives in a varied role, combining guest relations with fine dining service. You'll be the friendly face assisting with guest check-ins before seamlessly transitioning to managing our intimate restaurant service.
What you'll do:
* Welcome guests and handle evening check-ins, ensuring a smooth and pleasant arrival experience.
* Oversee and run dinner service in our small, high-quality restaurant, ensuring exceptional guest satisfaction.
* Lead by example, providing impeccable service and support to our front-of-house team.
* Maintain our high standards of hospitality and ensure a memorable experience for every guest.
* Handle guest inquiries and resolve any issues with professionalism and grace.
Shift Details:
* Standard shift: 4:00 PM - 11:00 PM
* Predictable shifts, offering a great work-life balance.
What we're looking for:
* Previous experience in a supervisory or management role within a hotel or restaurant setting.
* A passion for delivering outstanding customer service.
* Excellent communication and interpersonal skills.
* A proactive and organized approach, with strong attention to detail.
* The ability to work independently and as part of a team.
* A genuine desire to contribute to a luxury guest experience.
If you're ready to take on a key role in a beautiful and renowned establishment, we'd love to hear from you.