Property Management Assistant in Altoona, Wisconsin at CapVest

Join our team as a Property Management Assistant, where you'll play a pivotal role in promoting resident satisfaction and ensuring operational excellence. Under the guidance of the Property Manager, you'll spearhead specialized functions, including:

Property Management/Leasing/Special Projects:

• Assist leasing agents with apartment listings, inquiries, and showings.
• Coordinate property management projects and assignments.
• Conduct apartment inspections, manage lease renewals, and handle resident interactions.
• Maintain accurate records and facilitate financial transactions.

Accounts Payable Responsibilities:

• Process invoices accurately and efficiently.
• Review and reconcile vendor statements.
• Collaborate with internal departments to resolve payment issues.

Move-In and Move-Out Utilities Setup:

• Coordinate utility setups and transfers for properties.
• Communicate with tenants, landlords, and utility providers.
• Address utility billing discrepancies promptly.

Customer Service:

• Assist in planning resident functions and protecting business reputation.
• Respond promptly to resident service requests with excellent customer service.
• Maintain professionalism in all interactions and adhere to company policies.

If you're a detail-oriented individual with exceptional organizational skills and a passion for customer service, we want to hear from you! Apply now and become part of our mission to build impactful communities.

Qualifications:

• Candidates should possess a minimum of one year of customer service work experience.
• Proficiency in computer skills, including Microsoft Word, Outlook, and Excel, is required.
• Excellent communication skills, both verbal and written, are essential.
• Effective organization and prioritization of tasks is required.
• Valid Drivers License is required.

Professional Expectations:

• Candidates are expected to always maintain professionalism, including the quality of work, punctuality, attendance, and attitude.
• Dependability, good judgment, and organizational skills are essential.
• Demonstrate initiative and a willingness to learn about the field are expected.
• Candidates should maintain positive working relationships with peers and demonstrate leadership qualities.
• To fully embrace the business vision, embodying the principles of Core Values - Growth, Assertiveness, and a Strong Work Ethic. With a positive mindset and a commitment to grinding through challenges, we strive to achieve success together.
• Ready to thrive in a dynamic, fast-paced setting, demonstrating the ability to excel both autonomously and collaboratively within a tight-knit team environment.