General Service Technician / Service Advisor Hybrid - Trans Works Auto Repair & Maintenance at GreatWater 360 Auto Care – Portage, Wisconsin

Trans Works Auto Repair & Maintenance, a full-service auto-repair shop serving the local and surrounding Portage communities, is looking for an experienced GENERAL SERVICE TECHNICIAN that has superior customer service skills, and has an interest in assisting our SERVICE ADVISORS with answering phones and scheduling appointments for our customers from time-to-time! This unique role is ideal for someone looking to expand their knowledge, whether it be in the front or back of our shop.

Trans Works Auto Repair & Maintenance is part of a larger network of shops supported by GreatWater 360 Auto Care. This partnership gives shops like Trans Works Auto Repair & Maintenance a leg up on the competition by providing access to programs, resources, technology, training, and teammate benefits that a typical local shop could not match. All while fostering the local shop culture.

HERE’S WHAT WE PROMISE OUR TEAMMATES…

• Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave.
• 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS!
• TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

• At least 1 year of customer service / sales experience.
• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• At least 6 months - 1 year Automotive Technician experience or a combination of experience and school training for this position.
• Willingness to obtain state certifications or corresponding ASE certifications.

Salary Description:

$18 - $22 per hour + overtime after 40 hours.