Banquet Manager in New York, New York at IHMS LLC.
Recently UpdatedSalary: $80000 - $80000Job Function: Customer Service
IHMS LLC.
New York, New York, 10065, United States
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Job Description
Job Title: Banquet Manager
FLSA Status: Exempt
Department: Banquets
Reports to: Director of Banquets
Position Summary: Manages banquet captains, housemen, servers, and bartenders to ensure a positive guest experience within the banquet space.
Qualifications Required:
- Bachelor's degree in hospitality management, or 3-5 years in banquet management.
Qualification desired:
- Knowledge of banquets, banquet procedures, and union regulations.
- Knowledge of overall management responsibility to all guests and colleagues.
- Skills in Meeting Matrix, Delphi, Microsoft Word and Excel, Timesaver. HotSOS
- Skill in oral and written communication
- Ability to communicate with colleagues and guests in a professional and courteous manner
- Ability to multitask and problem solve on the spot
- Ability to negotiate with others to resolve conflicts
- Ability to be detail oriented
- Ability to create team environment and sustain colleague commitment.
Essential Job Functions and responsibilities:
- Manage on the floor during events, and non-events (set up), working with clients and colleagues to create a memorable experience. (50%)
- Complete necessary office work to include payroll, scheduling, planning service assignments, and preparing room diagrams for set ups. (35%)
- Requisition food and beverage items from storeroom by maintaining inventory needs for daily event. (10%)
- Attend daily BEO meeting; read and execution of BEO's. (5%)
- Performs other duties as needed and directed by Director of Banquets.
Nonessential functions
- Provide direction and management to the operations department in the absence of the plant manager
- Perform other related duties as assigned
Success factors/job competencies
- Leadership – demonstrated ability to leas people and get results through others
- Planning – ability to think ahead and plan over a step a one-to two-year time span
- Management – ability to organize and manage multiple priorities
- Problem analysis and problem resolution at both strategic and functional levels
- Technical skills in engineering management, quality assurance and costing
- Commitment to company values
- Advanced computer proficiency in engineering software products
Physical demands and work environment: The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Seeing: 15-100%
- Hearing: 75 - 100%
- Standing/Walking: 75- 100%
- Climbing/Stooping/Kneeling: 0-24%
- Lifting/Pulling/Pushing: 0-24%
- Grasping/Fee1ing: 75-100%
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Job Location
New York, New York, 10065, United States
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