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Sales Operation Associate at AEI-CIG – Santa Clara, California

AEI-CIG
Santa Clara, California, 95054, United States
Posted on
Updated on
Salary:$50000 - $80000Job Function:Sales

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About This Position

Summary:

We are seeking a Sales Operation Assistant to join our dynamic team. In this role, you will be the connection between the internal operation/logistic team and external customers, to solve customer issues and maintain solid relationships.

Team collaboration and contribution are essential, as the role involves close coordination with cross-functional teams to optimize workflows and enhance productivity.

Key Responsibilities:

  • Respond to customer inquiries and activities on a daily basis.
  • Support the sales team by effectively communicating with cross-functional colleagues to solve customer issues and maintain solid relationships.
  • Work with the operation and logistic team to ensure PO is entered in the system until shipment to the customer, send shipping documents to the customer, collect open AR, etc.
  • Support customers in business development efforts including shipping, tracking, delivering packages, etc.
  • Track customer activity and generate reports as requested by management.
  • Perform other reasonably related duties as assigned as the business grows.

Requirements:

  • Bachelor’s degree or meaningful experience.
  • Fluent in both Mandarin and English in speaking and writing.
  • Strong communication and collaboration skills.
  • Customer detail orientated, excellent in follow-up, organizational skills and time management.
  • Flexible to work at night (with Asia) if needed.

Job Location

Santa Clara, California, 95054, United States
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Job Location

This job is located in the Santa Clara, California, 95054, United States region.

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