Multimedia Service Coordinator at University of California, Riverside – Riverside, California

Overview

Job ID 36851035
Category Information Technology
Organization Info Technology Solutions
Department Multimedia and Classroom Tech Dept
Location Main Campus - UCR
Salary $64,300 - $114,300
Date Posted January 14, 2026
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Full-time(100%)
Level of Supervision General Supervision
Personnel Program Code Professional & Support Staff
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No

Position Information

Under general direction of the Manager of Multimedia & Classroom Technologies, the incumbent assists with digital presentation technology and network-based multimedia equipment in support of instruction and special events. Provides direct support to faculty, staff, and students with presentation technology, networked computers, presentation applications, and internet access on UCR campus spaces. Supports department and university digital multimedia projects consisting of live streaming, automated capture and publish of classroom content, and videoconference and web conference support. Manages work-order and ticket system. Coordinate and supervise student assistants in support of daily operations.The Multimedia Service Coordinator is part of a team that provides Audio/Visual (A/V) services and support to the entire campus and reports directly to the team Supervisor. Serves as point of contact for all A/V service requests such as conferences and events that require A/V on campus. Works in conjunction with Multimedia Classroom Technicians in maintaining special event A/V equipment and providing location support, and student employee supervision for high profile events. Provides instructional support in all general assignment classroom spaces and service delivery for both academic and non-academic events in all campus spaces.The full salary range for the Multimedia Service Coordinator is $30.80 - $54.74 per hour. However, the pay scale for this position is up to $34.00 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.Applicants must have current work authorization when accepting a UCR staff position. Currently, UCR is unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.This position is classified as on-site.

Requirements

Educational Requirements DegreeRequirementBachelor's degree in related area and/or equivalent experience/training.Required Experience Requirements ExperienceRequirementMinimum 4 - 7 years of related experience RequiredExperience mentoring and training part-time staff. RequiredExperience supporting multimedia control systems, including Extron, and Zoom products. Preferred License Requirements LicenseRequirementRequired to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.Preferred Special Conditions Special ConditionRequirementOccasional travel for university related business meetings, conferences and/or professional development.RequiredTravel Outside of Normal Business HoursRequiredOvertimeRequiredShift Work (hours outside standard Mon-Fri 8AM-5PM work hours)RequiredMust pass a background check.RequiredMust possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business.Preferred Minimum Requirements Demonstrated effective interpersonal and communication skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Able to learn effectively and meet deadlines. Thorough understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex multimedia systems. Ability to assess campus or institutional needs for AV IT technology products and design services to meet those needs. Knowledge of computer, media, and networking technology. Demonstrated ability to work with others from diverse backgrounds. Thorough customer service and consultative skills to identify and implement required technological solutions. Skills to determine priorities based on knowledge of work area. Self-motivated and can work independently and as part of a team. Demonstrates problem solving skills.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

• UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
• UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
• UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
• Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
• Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
• UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview