NIGHT AUDIT SUPERVISOR/FRONT DESK SUPERVISOR OVERNIGHT in Miami, Florida at Miami Marriott Dadeland
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Job Description
Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA
Begin
• Explore a career in hospitality
• People taking care of people
• Have flexibility in your career
• Be an influencer in the industry
• Fulfill your purpose
Do your best work, begin your purpose, belong to an amazing team and become the best version of you.
Compensation: Hourly
Schedule: Full-Time
Position Type: Non-Management
Work setting: on-site
Benefits
- Health Insurance
- Dental and Vision
- Paid Time Off
- 401K
- Parking and Metro Reimbursement
- Travel Perks and Benefits
- Recognition and Rewards
- Growth Opportunities
- Holiday pay
- Free Meals
- Free uniforms
- Free life insurance
- Free short-term disability
- Exclusive Discounts via LifeMart
- …and much more!
Serves as the Hotel Manager on Duty and oversees all hotel operations, ensuring that the highest levels of hospitality and service are provided during the overnight shift. Represents hotel management in resolving any guest or hotel-related situation. Personally assists in resolving any issues and completing tasks.
JOB SPECIFIC TASKS
- To know your product, be accountable for all S.O.P.’s and the latest update in accordance to JW Marriott Standards.
- Report to work on time and in uniform (including nametag).
- To provide leadership and direction to all associates.
- To know all the night audit responsibilities.
- Ensure all checklists and shift work is completed.
- Adheres to proper cash handling procedures and the check cashing policy.
- Know procedures in the event of a fire alarm, bomb threat, guest medical emergency and employee medical emergency.
- Maintain a backup of critical systems, maintaining a 7-day rotation, ensuring that all backup tapes are maintained in a safe place.
- Check on supplies when needed, notify Night Manager for any items to purchase.
- Maintain open relationships and communication with all departments.
- Maintain productivity levels and ensure to maximize hotel revenue.
- Report all malfunctions to your superior and document the problem.
- Ability to handle all guest situations as they occur.
- Assist in the training and implementation of existing and new applications.
- Be familiar with group resumes, routing procedures and all information in group files.
- To understand the basic functions of MARSHA and how reservations are booked.
- Exercise and understand the purpose of empowerment.
All auditors are expected to carry out all reasonable requests by management, which the associate is capable of performing.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers: https://www.youtube.com/user/MarriottJobs
Marriott Miami Dadeland
LinkedIn: https://www.linkedin.com/company/miami-marriott-dadeland/?viewAsMember=true
Website: https://www.marriott.com/hotels/travel/miadd-miami-marriott-dadeland/
Instagram: https://www.instagram.com/dadelandmarriottmiami/?hl=en
Facebook: https://www.facebook.com/MiamiMarriottDadeland/
Maps: https://www.marriott.com/hotels/maps/travel/miadd-miami-marriott-dadeland/
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.