QA Automation Lead at Zixi – Waltham, Massachusetts

About Zixi:

Zixi provides a cloud based and on-premise software platform that enables reliable broadcast-quality video delivery over IP. The company offers the Zixi Platform for broadcasters, enterprises, over-the-top video providers, and mobile service providers around the world. The Zixi Platform makes it easy and economical for media companies to source, manage, localize, and distribute live events and 24/7 live linear channels in broadcast QoS, securely and at scale, using any form of IP network or Hybrid IP environments. Zixi provides enhanced control in large complex networks with ZEN Master, a live video orchestration and telemetry control plane that provides visual tools to configure, orchestrate, and monitor live broadcast channels and events across industry protocols. Over 15+ years, the Zixi Enabled Network (ZEN) has grown to over 300 technology partners and serves well over 700 customers representing most of the top media brands around the world with 10,000+ channels delivered daily.

About the role:

Zixi is seeking a QA Automation Lead to join our U.S. Engineering organization. This role is a senior, hands-on position focused on building, maintaining, and scaling automated testing across the Zixi Platform to ensure the reliability, performance, and quality of our broadcast-grade live video delivery solutions. the QA Automation Lead will work closely with Engineering, Product, and DevOps teams to implement test automation best practices, improve coverage, and support high-quality releases. This role is ideal for someone who enjoys deep technical work, mentoring others, and raising the overall quality bar across complex, distributed systems.

Responsibilities include but are not limited to:

Test Automation Execution & Ownership:

• Design, develop, and maintain automated test frameworks for frontend and backend services, API's, and system-level workflows.
• Implement automated tests covering functional, integration, regression, and performance scenarios.
• Ensure automated tests are reliable, maintainable, and provide meaningful feedback to Engineering teams.
• Continuously improve automation coverage and reduce reliance on manual regression testing.

Quality Assurance & Release Support:

• Collaborate with Product and Engineering to define test plans, acceptance criteria, and release readiness.
• Lead or support regression testing efforts for major releases and hotfixes.
• Analyze test results, identify trends, and clearly communicate risks and findings to stakeholders.
• Participate in root cause analysis for defects and production issues, contributing to continuous improvement.

CI/CD &Engineering Collaboration:

• Integrate automated tests into CI/CD pipeline to enable fast and consistent feedback on code changes.
• Work closely with DevOps to maintain stable and production-like test environments.
• Partner with Engineering teams to improve testability and identify quality risks early in the development cycle.

Cross-Functional Collaboration:

• Work closely with Engineering, product Management, Customer Support, and field teams to understand real-world customer workflows.
• Ensure critical customer scenarios and edge cases are represented in automated test coverage.
• Provide practical feedback on product behavior and quality from a customer-impact perspective.

Technical Leadership & Mentorship:

• Serve as a technical lead within the QA team, providing guidance on automation design, tools, and best practices.
• Mentor QA Engineers and support their growth in automation skills and test design.
• Collaborate with Leadership to help execute broader quality initiatives and standards.

Required Qualifications:

• 10+ years of experience in Quality Assurance, with a strong emphasis on test automation.
• Understanding of IP networking concepts (TCP/UDP, multicast, latency, firewalls).
• Proven experience in a technical leadership QA role.
• Strong experience designing, building and maintaining automated test frameworks (API, backend, and system-level).
• Proficiency in Python and/or Java.
• Experience integrating automated tests into CI/CD pipelines.
• Solid experience working in Linux environments and troubleshooting complex systems.
• Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Strong communication skills and the ability to collaborate effectively across teams.

Nice To Have Qualifications:

• Experience testing cloud-based or distributed systems.
• Familiarity with live video, broadcast, or streaming technologies.
• Experience with performance, load, or stress testing.
• Knowledge of AI augmented testing procedures.

How success is measured

In your first 6–12 months, success looks like:

• Delivering reliable and scalable automated test coverage across key Zixi workflows.
• Improving release confidence and reducing escaped defects.
• Becoming a trusted QA automation expert for Engineering teams.
• Helping elevate QA automation practices across the organization through execution and mentorship.
• Supporting smoother, faster, and more predictable releases.

Zixi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. Zixi makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The pay range for this role is:
110,000 - 130,000 USD per year(Zixi Waltham Office)