Office Manager at Aptiva Health – Indianapolis, Indiana

About Us:

Aptiva Health is a rapidly growing, multi-specialty medical group with several locations throughout Kentucky and one in Indianapolis dedicated to delivering comprehensive orthopedic and acute-injury care through a collaborative, multidisciplinary model. Our teams — including surgeons, physical therapists, athletic trainers, neuropsychologists, mental wellness practitioners and diagnostic imaging technologists — work together to provide coordinated, patient-centered services ranging from general wellness and orthopedic services to sports medicine and concussion management to women's pelvic health, dry needling, mental wellness and advanced imaging. Guided by our core values of transparency, fairness, innovation and hospitality, we're committed to creating an unrivaled experience for providers, team members, and the communities we serve. Join us and help shape the future of healthcare in the region!

Job Summary:

The Office Manager will be responsible for the overall operations, development and success of the medical practice at our newest location in Indianapolis, IN. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, physicians and staff. If you have experience in a management role at a small to medium-sized medical practice, we encourage you to apply for this position. Medical assistant certification and/or formal training is a prerequisite.

Responsibilities and Duties:

• Ensure office is opened and closed daily, as per established schedules
• Interview, hire and train new staff on practice's policies and protocols
• Manage daily staffing to ensure optimal operation of the practice
• Regularly review productivity and make staffing adjustments as needed
• Conduct regular staff meetings and annual performance evaluations for the administrative team
• Proven work experience as a medical office manager
• Knowledge of accounting, data and administrative processes and principles
• Ability to handle medical records discreetly
• Excellent organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills and a customer service orientation

Requirements:

• 2+ year of experience in medical office management
• Medical Assistant certification and/or formal training
• Proficiency with EMR systems and software applications, including Microsoft Office Suite
• Excellent written and oral communication skills