Benefits Analyst at Cambridge Health Alliance – Malden, Massachusetts

Location: Commerce Place
Work Days: 8:30a- 5:00p
Category: Professional and Management
Department: Human Resources
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union Name: Non Union

The Human Resources Department at Cambridge Health Alliance supports the organization by attracting and retaining top talent, promoting equity and inclusion, and fostering a positive and productive work environment. The team ensures fair compensation, robust employee support, professional development, and strong labor relations—advancing CHA’s mission through its people.

We are seeking a highly skilled Benefits Analyst to manage and analyze the benefits administration function for Cambridge Health Alliance. This role provides essential benefits administration and analysis services to department managers, candidates, and staff. The successful incumbent will drive continuous process improvement and focus on delivering superior customer service while managing existing systems and support mechanisms.

Key Responsibilities

• Benefits System Management:

• Administer the HRIS system (Infor), including building, testing, and maintaining benefit plans and groups.

• Manage the ACA system.

• Troubleshoot system errors and conduct monthly and quarterly maintenance.

• Maintain Infor tickets, including submitting, tracking, and ongoing communication with the vendor.

• Perform ongoing testing to accommodate changes.

• Core Benefits Administration and Project Support:

• Set up, test, and maintain Open Enrollment.

• Handle Life Events administration, including inactivating old events.

• Ensure proper maintenance of benefits during employee transfers and approve transfers.

• Contribute to major projects, including Open Enrollment, Year End Tasks, payroll changes, and Orientation.

• Reporting and Financial Review:

• Review Employee arrears, checking for accuracy and calculating missed deductions for employees returning from leave.

• Conduct Transfer Report/Error Review/Resource Updates and Chams Report Review.

• Employee Support:

• Manage the tuition reimbursement program, including processing the Tuition Inbox and performing year-end calculations.

• Assist with new employee orientation.

Qualifications:

• Required:

• Bachelor’s Degree or equivalent relevant experience.

• Four years of professional work experience.

• Proficiency in Excel.

• Preferred:

• Professional work experience in Human Resources.

• Knowledge of health and welfare programs.

• Infor experience

This position is a hybrid model, primarily working remotely if desired.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.