Night Audit at The Chanler – Newport, Rhode Island
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About This Position
POSITION SUMMARY
Join our team as a Night Auditor and become the ultimate journey curator for the employee experience. The Night Auditor at The Chanler plays a crucial role in overseeing front desk duties at the hotel, checking guests in and out, reviewing guest payments, and other details from the day shift. The Night Auditor also performs end-of-day accounting tasks, such as balancing the guest ledger, city ledger, and advance ledger.
THE MANSION
As a prestigious Two Michelin Key and double Forbes Five-Star property, The Chanler is renowned for its impeccable service, chic European dining, and warm, welcoming hospitality. We pride ourselves on creating a refined yet approachable atmosphere where guests can enjoy a unique blend of history, luxury, and authenticity. Join our team and be part of a legacy that continues to attract admirers from around the world.
PRIMARY RESPONSIBILITIES
Including but not limited to: Check guests in and out of the hotel Process payments and reconcile guest accounts Answer guest questions and resolve problems Manage the front desk during the night shift Perform end-of-day accounting tasks Prepare reports for the next day's work Stay up-to-date on hotel policies and procedures
REQUIREMENTS
High school diploma or equivalent 1-2 years of experience in a front desk or accounting role Excellent customer service skills Strong attention to detail Proficient in Microsoft Office Suite Ability to work independently and as part of a team Ability to work rotating shifts, including nights and weekends.
WHAT WE OFFER
Competitive Wages 401K Paid Vacations Medical, Vision, Dental, and Life Seasonal Staff Meal Free Parking and Uniforms Opportunities for career advancement.