Feed Mill Customer Service in DALE, Indiana at Superior Ag Resources Cooperative Inc

The Feed Mill Custom Service provides Superior Ag’s Dale Feed Facility location customer service and clerical assistance by performing the following duties.

Duties/Responsibilities:

• Ensures accurate information is entered into accounting system for customer orders, invoicing, and inventory receivers.
• Responsible for walk-in and call-in customer orders and questions.
• Ensure all customer orders are sent for production and distribution.
• Prepares daily bank deposit in accordance with Superior Ag policies. This includes checking daily receipts against actual cash and entering deposit correctly in Superior Ag’s accounting system.
• Responsible for incoming and outgoing mail.
• Keeps the office and work area clean.
• May makes occasional deliveries to other locations.
• Produces month-end and year-end reports from Superior Ag’s accounting system as needed.
• Ensures supervisor is aware of operational, customer, vendors, or employee issues that may arise.
• Performs additional tasks that may be required.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Supports Superior Ag Resources Co-op’s (SAR) stated Vision, Mission, and Business Values.
• Projects a positive attitude and image to customers and employee.
• Read and follow company employee policies.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Works well under pressure and deadlines; ability to multitask.
• Excellent customer service abilities.
• Thorough understanding of company policies and practices.
• Valid driver’s license.

Education and Experience:

• Associate degree in Business, Business Administration, Animal Science or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
• A background in livestock nutrition a plus