Purchasing Generalist at Lockstep Technology Group – Dallas, Texas

About Lockstep

Lockstep Technology Group is a leading IT solutions provider focused on digital transformation, cloud architecture, security & emerging solutions. Our mission is to empower Technology teams to be strategic enablers in their organizations. We eliminate the distractions and complexity of infrastructure, security, and access. We believe today’s technology leaders are co-creators of tomorrow’s strategies, in a world that requires technology to optimize outcomes while evolving in real-time through the adoption of new tools. Lockstep fosters innovation by also empowering employees in an environment where the core values of honesty, commitment, trust, and respect create a high-performing, cohesive team.

We are looking for a proactive Purchasing Generalist to join our team onsite in Dallas and play a key role in managing the purchasing process. This position involves creating and issuing accurate purchase orders, maintaining efficient collaboration with Sales, IT, and Accounts Payable teams, and promptly addressing vendor and employee inquiries. The ideal candidate will be a self-starter, detail-oriented, skilled in resolving discrepancies, and capable of managing purchase order requests efficiently in our system. Additional responsibilities include providing backup support to other members of the team and assisting with operational tasks as needed. Strong communication and organizational skills are essential for success in this role.

What we offer

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) Plan
• Short-term/long-term disability and life insurance
• Flexible PTO
• 8 company-paid holidays and 1 floating holiday
• Employee Assistance Program (EAP)

What you'll own

Purchase Order Management:

• Create and issue accurate purchase orders (POs) to vendors within 2 business days.
• Ensure that all relevant information is attached to the originating Opportunity and the POs to ensure seamless processing.

Collaboration:

• Work closely with the Sales and Inside Sales teams to validate order accuracy in the purchasing system (ConnectWise).
• Coordinate with IT and Facilities teams to procure items for internal use.
• Partner with Accounts Payable to address and resolve invoice discrepancies.

Vendor & Employee Communication:

• Respond to inquiries from vendors and internal employees within one business day.
• Escalate issues as needed using ticketing systems, phone calls, or video meetings to achieve quick resolutions.

Additional Responsibilities:

• Monitor and manage the department email.
• Manage RMA’s to be processed within 30 days.
• Monitor and manage purchasing requests in ConnectWise to ensure efficiency and compliance.
• Provide backup support for other personnel as required.
• Perform other duties assigned.

What we're looking for

• Experience with purchasing
• Fluency in Word, Excel, Outlook, and Foxit
• Ability to independently achieve results and self-direct work responsibly
• Excellent communication skills with the ability to build relationships
• Analytical skillset and close attention to detail
• Ability to interpret and apply company policies and procedures
• Maintaining confidentiality and appropriately handling sensitive information with tact and discretion
• Bachelor’s degree preferred
• Knowledge of finance or purchasing systems preferred
• Minimum of 4 years of relevant experience
• Minimum 4 days a week in the office

What to Expect

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Office environment: prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.

Schedule: Full-time, 5 days a week (ideally) onsite in Dallas, TX

Equal Opportunity Employer?

Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.?