Patient Services Representative in Tilton, New Hampshire at Northeast Orthopaedic Alliance PLLC

Patient Services Representative - Concord Orthopaedics

Starting Salary: $17 / hour

Full time opening

Full Time Benefits: health insurance, dental, vision, HSA, FSA, dependent care, life insurance, short term disability, long term disability, profit sharing, 401k, paid sick and vacation time.

The Patient Service Representative is the first point of contact for our patients and is an integral part of our Orthopaedic team. As a Patient Service Representative, you will rotate between Check-in and Check-out and perform the following:

Job Responsibilities: Greet and welcome all patient and family members in a positive and helpful manner. Confirm superbill is complete and accurate. Collect workers comp forms and ensure forms are completed and distributed to the necessary parties. Schedule appropriate follow up appointments and complete appointment card in accordance with appointment scheduling policy. Enter patient visit information into document management system. Collect co-payments, past due balances, DME payments or set up payment plans at check out. Daily entry of office visit charges and patient payments to include coding, verifying outstanding charges, filing superbills, balancing charges and payments. Other office duties as assigned by your supervisor

Job Requirements: Previous medical office experience preferred Ability to maintain composure in a fast-paced team environment Exceptional communication and customer service skills Professional attitude and appearance a must Insurance knowledge Computer skills

Schedule: Monday to Friday

Work Location: In person