Customer Service Representative- Milwaukee, Wisconsin at A-1 Services – Oak Creek, Wisconsin

A-1 Services is an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a front desk/office coordinator. Position will be responsible for incoming phone calls and emails from customers, answering technician questions, providing work orders and purchase orders, handling incoming parts and other office duties as needed.

We offer a competitive benefit package including health insurance coverage, paid holidays, Paid Time Off and a casual dress code.

If you think you are our next team player, please contact us!

This is a direct hire full-time position, Monday thru Friday.

Responsibilities:

Answer phone calls on a multiple phone line system.

Dispatch service calls to Service Manager.

Maintain daily call logs and parts logs.

Handle and process incoming deliveries.

Respond to invoicing questions and concerns.

Perform other office duties as needed.

Job Type: Full-time

Competitive wages

Expected hours: 40 per week

Benefits:

• 401(k) with company matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Customer service: 2 years (Required)
• Microsoft Office: 2 years (Required)

Location:

• Oak Creek, WI 53154 (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Oak Creek, WI 53154 (Required)

Work Location: In person

Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity