Maítre d’ - Warren's Supper Club at Warren's Supper Club – Chandler, Arizona

We are looking for a professional and energetic Maítre d’ to supervise the front of the house staff.

Responsibilities:

• Supervise the wait staff and oversee service
• Welcome guests and assign tables
• Manage reservations and ensure a smooth and welcoming atmosphere
• Manages the flow of guests during peak times and address and issues promptly
• Communicate effectively with the kitchen and other restaurant personnel to ensure smooth operations
• Supervise wine selection and assist chefs with creating menus
• Maintain and update reservation system, manage wait list and coordinate with the kitchen and serving staff
• Handle special event requests and large group reservations.
• Respond to guest requests and questions politely and efficiently

Requirements:

• 3-4 years Fine Dining experience
• Exceptional Customer Service skills
• Leadership skills – ability to lead and motivate a team, delegate tasks and ensure smooth operations
• Problem-Solving - ability to handle guest issues and resolve problems effectively
• Attention to detail
• Knowledge of Wine and Food Pairings – Familiarity with wine lists, spirits and menu offerings is a significant asset.
• Knowledge of Reservation Systems -Proficiency in using reservation management systems and POS software is crucial.