SERVICE/SALES COORDINATOR at Carter Machinery – Elkridge, Maryland

Carter Machinery
Location: Elkridge, MD 21075, USA
Category: Sales Operations
Posted Date: July 8, 2025
Requisition_Number: SERVI005453
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service/Sales Coordinator in Elkridge, Maryland. The Service/Sales Coordinator- PSD is responsible for receiving/releasing machines for Sales, Service or other. Seeking candidates with Previous experience operating construction equipment and forklifts; Rigging experience desired; High school diploma or GED.

Requirements for the Service/Sales Coordinator position include:

• Must have the ability to operate heavy equipment in a safe manner.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Must be self-directed, organized and be able to interact with coworkers and train new yard attendants.
• Must be able to multi-task.
• Must be able to work in a fast-paced environment with ability to prioritize tasks with competing demands.
• Must be proficient with Microsoft Office Suite or related software.
• Must be able to work additional hours to meet business and customer needs.
• Must have a valid driver’s license and clean driving record.
• Must be able to operate various model forklifts and other yard equipment.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Service/Sales Coordinator job, including the ability to lift, carry and maneuver items up to 10 pounds. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $25.38 – $31.36 per hour

Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime
• Shift differential (if applicable)

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.