Warehouse Associate (Order Verification) at FASTENER DISTRIBUTION HOLDINGS LLC. – Oklahoma City, Oklahoma

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do:

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Warehouse Associate (Order Verification) is responsible for but not limited to identifying the completed customer order with the incoming receiving report or stock pull ticket, and manufacturer’s certification as applicable. They will inspect the correct quantity of parts according to the Inspection Sampling Plan Instruction and resolve non-conformances by notifying the department responsible for the rejection and notifying the supervisor for that area for instruction, if needed. The Quality Inspector will verify that the parts and quantities in the order matches the picking ticket. They will generate an Electro certification or verify that special manufacturer’s certifications are attached, if applicable. They will identify combined and all international orders and place these orders in the combined area.

What You'll Do

• Collaborate with vendors and the sales department regarding customer claims via email
• Investigate customer claims related to non-conforming products, invoice discrepancies, and shipment errors
• Process credits and rebill invoices in EPDS
• Manage orders and associated paperwork in EPDS for shipments
• Disposition resale and value-added products in EPDS
• Process returns to vendor (RTV) for resale and value-added products
• Handle rework for returned value-added and resale products
• Process incoming resale and value-added parts for stock or scrap
• Return conforming products to stock or customers
• Remove non-conforming products from stock and prepare orders
• Log and maintain records of non-conforming products held in the Returns Department
• Process incoming products returned without prior approval
• Investigate undeliverable products returned by UPS/FedEx/DHL

What You Bring

• High school graduate or GED equivalent
• Must be able to communicate in verbal and written form
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong problem-solving skills
• Ability to lift up to 25 lbs
• Excellent multitasking and organizational skills

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR 

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.