Scholarship Officer I - 007975 in Mobile, Alabama at University of South Alabama

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University of South Alabama
Mobile, Alabama, 36688, United States
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Job Description

Posting Details
Position Information
Position Number007975
Position TitleScholarship Officer I - 007975
DivisionFinance and Administration
Department172700 - Office of Scholarship Services
Minimum Qualifications
Bachelor’s degree in a related field from an accredited institution as approved and accepted by the University of South Alabama and one year of professional experience in financial services or a related field. An equivalent combination of education and experience may be considered.
Preferred Qualifications
Experience in student support services is preferred.
Job Description Summary
The University of South Alabama’s Office of Scholarship Services is seeking to hire a Scholarship Officer I. Interested candidates should apply to be considered.
Essential Functions
These are the job duties required of the position.
Essential Functions
  • Manages outside scholarship processing and verification in Backpack.
  • Enters and tracks outside donor scholarship payments in Banner.
  • Maintains historical record of outside scholarship checks received.
  • Coordinates the outside scholarship deposit process, reconciliation process, and the return of funds.
  • Coordinates with outside scholarship providers to ensure accurate student financial data for invoicing and payment processing.
  • Acts as liaison with outside scholarship providers and students on data release forms and assists with monitoring internal compliance.
  • Assists department staff with gathering data for reporting purposes and scholarship cleanup in Banner.
  • Coordinates the scholarship deferment and exception request process.
  • Coordinates with Student Academic Success to support the Earn Back Program.
  • Coordinates with the Registrar’s Office to update student Residency codes as they relate to scholarship eligibility.
  • Coordinates with One-Stop regarding the development, maintenance, and dissemination of scholarship information and communications via the website, social media, Constant Contact, marketing materials, and campus outreach.
  • Serves as point person – in partnership with One-Stop – to organize and host student-focused events, communications with JagSPOT and Student Financial Services, and collaborations with campus partners to feature scholarships and JagSpot at campus events.
  • Assists in developing and executing the departmental communication plan/timeline.
  • Supervises student assistants to include training, scheduling, and timesheet approval.
  • Serves as front-line support managing the departmental email account, phone calls, and walk-ins.
  • Logs conversations with students/families in the database for audit trail purposes.
  • Processes Salesforce cases issued to the department by USA One-Stop and escalates as needed.
  • Maintains office supplies and places orders as needed or requested.
  • Provides accurate information quickly efficiently, and with a positive attitude by demonstrating a high level of communication skills and extensive knowledge to ensure students, families, faculty and staff feel supported with a student-first mentality.
  • Provides general office support that assists in the functioning of the office.
  • Participates in or leads department and division committees as assigned.
  • Attends and participates in scheduled events during and after office hours as needed.
  • Regular and prompt attendance.
  • Ability to work schedule as defined and additional hours as required.
  • Related duties as required.
Posting Information
Number of Vacancies1
Position End Date (if temporary)
Job Open Date11/04/2026
Job Close Date
Open Until FilledYes
Special Instructions to Applicants
Working DaysMonday - Friday
Working Hours8:00 a.m. - 5:00 p.m.
Job LocationMain Campus
Full-time or Part-TimeFull Time
Regular or TemporaryRegular
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you at least 18 years of age?
    • Yes
    • No
  2. * Do you have a legal right to work in the United States?
    • Yes
    • No
  3. * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
    • Yes
    • No
  4. * What is the highest level of education you have completed?
    • Less than High School
    • High School Diploma or equivalent
    • Associates Degree
    • Bachelors Degree (or will obtain within 6 months)
    • Masters Degree (or will obtain within 6 months)
    • Terminal Degree (or will obtain within 6 months)
  5. * How many years of related experience do you have?
    • Less than 1 year
    • Between 1 - 3 years
    • Between 3 - 5 years
    • Between 5 - 7 years
    • More than 7 years
  6. * How did you hear about this position?
    • USA website
    • LinkedIn
    • Zip Recruiter
    • Indeed
    • HigherEd Jobs
    • Alabama Career Center / Alabama Works
    • Facebook
    • Word of mouth
    • Other
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

    The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.


    EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.


    Annual Security and Fire Safety Report
    The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

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    Job Location

    Mobile, Alabama, 36688, United States

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