Senior Payroll Specialist in Haciendas del Canada, Nuevo León at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Payroll Specialist based in Canada.
As a Senior Payroll Specialist, you will take ownership of complex, multi-client payroll portfolios and become a trusted senior resource for both clients and internal teams. You will oversee full-cycle Canadian payroll across multiple pay frequencies while ensuring accuracy, timeliness, and compliance. The role combines hands-on payroll expertise with client advisory, quality assurance, process improvement, and team support. You will operate with significant autonomy, using cloud-based technology and automation to improve efficiency and service quality. Working within a fully remote, results-oriented environment, you will have the opportunity to influence processes and contribute to the evolution of the payroll function. This is a high-impact position for a payroll professional who enjoys solving complex problems, building strong relationships, and helping others develop.
- Own and oversee full-cycle payroll processing for a diverse portfolio of Canadian clients across weekly, bi-weekly, semi-monthly, and monthly payroll cycles.
- Manage complex payroll transactions including new hires, compensation changes, terminations and ROEs, taxable benefits, statutory holiday pay, commissions, deductions, EHT, WSIB, RRSPs, and other payroll adjustments.
- Review payroll calculations, reconciliations, remittances, filings, and year-end reporting, including T4 and T4A information slips.
- Maintain strong oversight of Canadian federal and provincial payroll compliance, proactively identifying risks related to accuracy, deadlines, legislation, and service delivery.
- Act as a senior escalation point for complex payroll questions, discrepancies, CRA matters, government registrations, and other payroll-related issues.
- Build trusted client relationships by providing clear, proactive guidance on payroll, compliance requirements, process improvements, and emerging issues.
- Take ownership of client concerns from identification through resolution, maintaining timely communication and a high-quality client experience.
- Perform detailed payroll reviews and audits to identify discrepancies, strengthen controls, and prevent recurring issues.
- Use cloud-based tools such as Wagepoint and Karbon to improve payroll accuracy, visibility, efficiency, and communication, while identifying opportunities for automation.
- Identify root causes of payroll issues and lead sustainable improvements to workflows, controls, documentation, and standardized procedures.
- Develop and maintain payroll SOPs, checklists, training resources, and step-by-step procedures to support consistency and scalability.
- Serve as a payroll subject-matter resource for Cloud Accountants and other team members by providing guidance, coaching, and support on complex matters.
- Research changes to payroll legislation, CRA guidance, and industry practices, proactively communicating relevant updates and recommendations to colleagues and clients.
- Collaborate with payroll and finance leadership on initiatives that improve service quality, team capabilities, and the overall payroll offering.
- 4–5+ years of progressive full-cycle Canadian payroll experience, ideally supporting multiple businesses or clients simultaneously.
- Demonstrated ability to independently manage complex payroll portfolios, resolve escalated issues, and exercise sound judgment in payroll and compliance matters.
- Strong understanding of Canadian federal and provincial payroll legislation, tax requirements, remittances, year-end reporting, and government filings.
- Canadian Payroll Compliance Practitioner (PCP) designation is an asset; additional payroll certifications or related accounting credentials are also considered an asset.
- Exceptional attention to detail, accuracy, and analytical ability, with a proactive approach to identifying and resolving discrepancies.
- Strong experience with payroll software and cloud-based systems, combined with an interest in automation, reporting, and technology-enabled process improvement.
- Proven ability to build credibility and trust with clients and communicate complex payroll matters clearly and confidently.
- Strong organizational skills and the ability to manage multiple priorities, clients, and relationships simultaneously.
- Comfortable acting as a senior resource for colleagues, sharing knowledge, providing guidance, and supporting team development.
- Proactive, solutions-oriented, and capable of working independently with limited supervision while recognizing when escalation is appropriate.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with clients, colleagues, and leadership.
- High level of professionalism, discretion, integrity, and confidentiality when handling sensitive payroll and employee information.
- Commitment to staying current with payroll legislation, CRA guidance, technology, and evolving industry practices.
- Entrepreneurial mindset with a willingness to take initiative, improve processes, and contribute to the growth and evolution of the service offering.
- Must be based in Canada and eligible to work in Canada.
- $75,000–$80,000 annual compensation.
- Competitive compensation and bonus structure.
- Fully remote work from anywhere in Canada.
- Flexible working hours with a results-focused approach rather than measuring performance by hours worked.
- Half-day Fridays during August.
- Career advancement and growth opportunities within a rapidly expanding organization.
- Comprehensive benefits package.
- $500 annual training allowance.
- Hardware and software provided to support effective remote work.
- $250 contribution toward home office setup.
- Ongoing coaching and mentorship from experienced leadership.
- Exposure to modern cloud-based technologies and opportunities to explore new platforms.
- Opportunity to work with a diverse range of Canadian businesses, entrepreneurs, non-profit organizations, and high-growth companies.
- Collaborative, inclusive, entrepreneurial environment with significant autonomy and visibility.